Client Strategy Program Manager
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Job Location:
Scottsdale, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The Client Strategy Program Manager will play a critical role in launching and scaling a multiyear client retention strategy designed to strengthen loyalty and longterm relationships. This role will lead crossfunctional efforts that bring together human digital and marketing channels to address key client needsprotecting atrisk relationships deepening engagement with highvalue clients and reinforcing Vanguards competitive position. The ideal candidate brings strong program leadership strategic thinking and the ability to translate vision into coordinated execution that supports Vanguards mission as a provider for life.
Responsibilities:
1. Manages projects or multiple workstreams within a broader project or program. Develops implements and monitors project plans. Contributes expertise to major project deliverables milestones and required tasks.
2. Provides insight on best practices and common obstacles based on prior experiences. Serves as a trusted advisor to ensure projects are aligned with the overall company strategy and market conditions.
3. Communicates project status and issues regularly to stakeholders including leaders team members and senior managers.
4. Builds and maintains effective relationships. Proactively fosters communication between internal and potentially external project stakeholders. Influences key decisions across stakeholder groups.
5. Proactively identifies manages and mitigates risks and any related project issues. Communicates solutions on key issues or projects to management and stakeholders to obtain their input and buy-in as appropriate.
6. Participates in special projects and performs other duties as assigned.
Qualifications:
- Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and function-specific experience preferred.
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
- Expertise in project management methodologies.
- Strong stakeholder management and negotiation skills with the ability to influence leadership and cross-functional teams.
- Proven ability to analyze business challenges develop strategic roadmaps and implement process improvements.
- High proficiency in Microsoft Office Suite (Excel PowerPoint Word) and project reporting tools for data-driven decision-making.
- Ability to manage multiple projects simultaneously ensuring seamless execution and timely completion.
- Financial Sales acumen a plus.
Interested Join an upcoming information session with hiring manager
Jennifer Lincul and team on Thursday March:00 PM-2:45 PM EST.
Microsoft Teams meeting
Join: ID:
Passcode: Gh2E5T7X
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
Manager
Key Skills
About Company
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