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Job Summary
Responsive recruiter
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Summary The Sales Associate is the first point of contact for members and prospective clients and plays a critical role in delivering an exceptional studio experience while driving membership growth. This role is responsible for generating leads converting prospects into members building relationships supporting member retention and ensuring smooth front desk operations.
The ideal candidate is energetic outgoing sales-driven highly organized and passionate about delivering outstanding customer service in a fast-paced fitness environment.
We Offer
Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success.
Competitive Compensation: Enjoy competitive base pay commission and performance bonuses.
Studio Membership: Access a free Studio Membership as part of your perks.
Product Discounts: Take advantage of exclusive discounts on our products.
Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals.
Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment.
Collaborative Atmosphere: Work in a passionate and collaborative environment.
Growth Opportunities: Gain the opportunity to learn every aspect of the business with the potential to become a Franchisee or Business Owner.
Key Responsibilities
Membership Sales & Lead Conversion
Execute consultative sales conversations to convert leads into Orangetheory memberships
Conduct studio tours and introductory consultations for prospective members
Follow up with leads through calls texts and email outreach
Build rapport with prospects to understand goals and recommend membership solutions
Consistently work toward individual and studio membership sales goals
Promote studio challenges retail offerings and special membership promotions
Member Experience & Retention
Deliver a welcoming energetic and professional first impression to every member and guest
Build strong relationships with members to create connection and increase retention
Greet members by name and provide personalized service
Proactively engage members before and after class to strengthen community connection
Address member questions and concerns promptly and professionally
Support retention efforts through outreach follow-up and member engagement initiatives
Front Desk Operations
Manage daily front desk responsibilities efficiently and accurately
Check members into class and assist with booking account updates and membership questions
Maintain accurate member profiles and studio records within studio systems
Ensure studio communication is timely professional and consistent
Support opening and closing procedures as assigned
Studio Presentation & Operations
Maintain a clean organized and professional front-of-house environment
Ensure the lobby retail displays and common areas reflect Orangetheory brand standards
Assist with studio setup and overall readiness for daily operations
Help ensure seamless class transitions and positive member flow
Community Engagement & Brand Representation
Represent Orangetheory Fitness with professionalism enthusiasm and positivity
Support studio events community outreach efforts and promotional campaigns
Help foster a strong inclusive studio culture that builds member loyalty
Performance Expectations
Sales Associates are expected to:
Meet or exceed membership sales goals
Deliver exceptional customer service at every interaction
Demonstrate urgency professionalism and attention to detail
Build strong relationships with members and prospects
Contribute to a positive high-energy team culture
Qualifications
Strong sales customer service or hospitality experience preferred
Excellent communication and interpersonal skills
Self-motivated with a results-driven mindset
Ability to multitask in a fast-paced environment
Strong organizational and problem-solving skills
Passion for fitness health and helping others
Role Summary
The Sales Associate is responsible for driving membership growth creating exceptional member experiences and supporting daily studio operations serving as a key contributor to the energy success and community that define Orangetheory Fitness.
Orangetheory Fitness Vision
To be the trusted global leader of innovative heart rate-based interval training.
Orangetheory Fitness Values
Passion
Integrity
Accountability
Innovation
Community
Benefits
Health/Vision Insurance for full time employees
Bonus Commission
Free Orangetheory Membership
Shifts Available:
12pm-8:30pm (M-Th)
10am-6pm (F)
7am-3:00/4:00pm (M-F)
6:45am-12:15pm (Sat &Sun)
*Must be available to work weekends
Compensation: $17.00 per hour
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.
Diversity Equity and Inclusion
Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:
IC
Responsive recruiterBenefits:Bonus based on performanceEmployee discountsFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurancePosition Summary The Sales Associate is the first point of contact for members and prospective clients and plays a criti...
Responsive recruiter
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Summary The Sales Associate is the first point of contact for members and prospective clients and plays a critical role in delivering an exceptional studio experience while driving membership growth. This role is responsible for generating leads converting prospects into members building relationships supporting member retention and ensuring smooth front desk operations.
The ideal candidate is energetic outgoing sales-driven highly organized and passionate about delivering outstanding customer service in a fast-paced fitness environment.
We Offer
Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success.
Competitive Compensation: Enjoy competitive base pay commission and performance bonuses.
Studio Membership: Access a free Studio Membership as part of your perks.
Product Discounts: Take advantage of exclusive discounts on our products.
Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals.
Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment.
Collaborative Atmosphere: Work in a passionate and collaborative environment.
Growth Opportunities: Gain the opportunity to learn every aspect of the business with the potential to become a Franchisee or Business Owner.
Key Responsibilities
Membership Sales & Lead Conversion
Execute consultative sales conversations to convert leads into Orangetheory memberships
Conduct studio tours and introductory consultations for prospective members
Follow up with leads through calls texts and email outreach
Build rapport with prospects to understand goals and recommend membership solutions
Consistently work toward individual and studio membership sales goals
Promote studio challenges retail offerings and special membership promotions
Member Experience & Retention
Deliver a welcoming energetic and professional first impression to every member and guest
Build strong relationships with members to create connection and increase retention
Greet members by name and provide personalized service
Proactively engage members before and after class to strengthen community connection
Address member questions and concerns promptly and professionally
Support retention efforts through outreach follow-up and member engagement initiatives
Front Desk Operations
Manage daily front desk responsibilities efficiently and accurately
Check members into class and assist with booking account updates and membership questions
Maintain accurate member profiles and studio records within studio systems
Ensure studio communication is timely professional and consistent
Support opening and closing procedures as assigned
Studio Presentation & Operations
Maintain a clean organized and professional front-of-house environment
Ensure the lobby retail displays and common areas reflect Orangetheory brand standards
Assist with studio setup and overall readiness for daily operations
Help ensure seamless class transitions and positive member flow
Community Engagement & Brand Representation
Represent Orangetheory Fitness with professionalism enthusiasm and positivity
Support studio events community outreach efforts and promotional campaigns
Help foster a strong inclusive studio culture that builds member loyalty
Performance Expectations
Sales Associates are expected to:
Meet or exceed membership sales goals
Deliver exceptional customer service at every interaction
Demonstrate urgency professionalism and attention to detail
Build strong relationships with members and prospects
Contribute to a positive high-energy team culture
Qualifications
Strong sales customer service or hospitality experience preferred
Excellent communication and interpersonal skills
Self-motivated with a results-driven mindset
Ability to multitask in a fast-paced environment
Strong organizational and problem-solving skills
Passion for fitness health and helping others
Role Summary
The Sales Associate is responsible for driving membership growth creating exceptional member experiences and supporting daily studio operations serving as a key contributor to the energy success and community that define Orangetheory Fitness.
Orangetheory Fitness Vision
To be the trusted global leader of innovative heart rate-based interval training.
Orangetheory Fitness Values
Passion
Integrity
Accountability
Innovation
Community
Benefits
Health/Vision Insurance for full time employees
Bonus Commission
Free Orangetheory Membership
Shifts Available:
12pm-8:30pm (M-Th)
10am-6pm (F)
7am-3:00/4:00pm (M-F)
6:45am-12:15pm (Sat &Sun)
*Must be available to work weekends
Compensation: $17.00 per hour
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.
Diversity Equity and Inclusion
Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:
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