Senior, GTM Strategy Connect, WW GTM & Business Development, Connect
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
The Senior GTM Strategy - Connect role drives the strategic development and execution of go-to-market initiatives for Amazon Connect across global markets. This position is responsible for defining target markets building comprehensive GTM campaigns and orchestrating cross-functional alignment between AWS field teams partners and internal stakeholders to accelerate customer adoption and revenue growth.
Key job responsibilities
- Developing data-driven GTM strategies and frameworks that identify customer segments market opportunities and adoption pathways for Amazon Connect
- Creating and executing scalable GTM campaigns with measurable goals timelines and success metrics aligned to business objectives
- Driving alignment across diverse stakeholders including sales executives product teams marketing and partner organizations to ensure coordinated market execution
- Building strategic relationships with C-suite executives and business leaders to position Amazon Connect as a transformational solution for customer experience
- Analyzing market dynamics competitive positioning and customer needs to inform strategic recommendations and multi-year planning
- Leading cross-functional initiatives that improve organizational GTM capabilities operational excellence and business rhythms
A day in the life
Youll analyze Amazon Connect adoption data and market trends to identify growth opportunities then translate insights into actionable GTM strategies. Your day involves collaborating with internal stakeholderssales leaders product teams marketing partner organizations and enablementto align on campaigns messaging and field execution. Youll engage directly with customers (enterprise C-suite executives and contact center leaders) to understand their customer experience transformation needs and position Connect as the solution.
Problems youll solve:
- For customers: Articulating ROI for cloud contact center migration and AI-powered customer service
- For field teams: Removing sales friction through playbooks tools and competitive positioning
- For the business: Accelerating revenue growth through repeatable scalable GTM motions across target segments.
About the team
The GTM Strategy team for Amazon Connect is a dynamic high-impact group that sits at the intersection of strategy sales and product innovation. Our mission is to accelerate Connects growth by developing data-driven go-to-market strategies that unlock new market opportunities and enable our field teams to win. We work backwards from customer needs diving deep into adoption patterns competitive dynamics and market trends to inform strategic decisions that shape how AWS brings Connect to market globally.
Our culture is built on collaboration intellectual curiosity and a bias for action. We earn trust by listening to our field teams and customers think big about whats possible and insist on the highest standards in everything we deliver. We operate as strategic partners to sales leadership product teams and cross-functional stakeholdersserving as the connective tissue that translates insights into execution. Team members are empowered to lead high-visibility initiatives influence C-suite conversations and drive measurable business outcomes. If you thrive in ambiguous environments love solving complex problems and want to shape the future of customer experience technology this is the team for you.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 5 years of working with Core Cloud Technology Services including but not limited to Compute Edge Hybrid Security and/or Networking experience
- 5 years of working with Business Application Technologies including but not limited to End User Compute (EUC) Supply Chain Contact Center as a Service Consumer Data Applications Encrypted Communications and/or Communication Developer Services experience
- 5 years of Go-To-Market Business Development Sales or Consulting experience
- Bachelors degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience interpreting data and making business recommendations
- MBA
- Experience selling enterprise software or cloud-based applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Senior GTM Strategy - Connect role drives the strategic development and execution of go-to-market initiatives for Amazon Connect across global markets. This position is responsible for defining target markets building comprehensive GTM campaigns and orchestrating cross-functional alignment between AWS field teams partners and internal stakeholders to accelerate customer adoption and revenue growth.
Key job responsibilities
- Developing data-driven GTM strategies and frameworks that identify customer segments market opportunities and adoption pathways for Amazon Connect
- Creating and executing scalable GTM campaigns with measurable goals timelines and success metrics aligned to business objectives
- Driving alignment across diverse stakeholders including sales executives product teams marketing and partner organizations to ensure coordinated market execution
- Building strategic relationships with C-suite executives and business leaders to position Amazon Connect as a transformational solution for customer experience
- Analyzing market dynamics competitive positioning and customer needs to inform strategic recommendations and multi-year planning
- Leading cross-functional initiatives that improve organizational GTM capabilities operational excellence and business rhythms
A day in the life
Youll analyze Amazon Connect adoption data and market trends to identify growth opportunities then translate insights into actionable GTM strategies. Your day involves collaborating with internal stakeholderssales leaders product teams marketing partner organizations and enablementto align on campaigns messaging and field execution. Youll engage directly with customers (enterprise C-suite executives and contact center leaders) to understand their customer experience transformation needs and position Connect as the solution.
Problems youll solve:
- For customers: Articulating ROI for cloud contact center migration and AI-powered customer service
- For field teams: Removing sales friction through playbooks tools and competitive positioning
- For the business: Accelerating revenue growth through repeatable scalable GTM motions across target segments.
About the team
The GTM Strategy team for Amazon Connect is a dynamic high-impact group that sits at the intersection of strategy sales and product innovation. Our mission is to accelerate Connects growth by developing data-driven go-to-market strategies that unlock new market opportunities and enable our field teams to win. We work backwards from customer needs diving deep into adoption patterns competitive dynamics and market trends to inform strategic decisions that shape how AWS brings Connect to market globally.
Our culture is built on collaboration intellectual curiosity and a bias for action. We earn trust by listening to our field teams and customers think big about whats possible and insist on the highest standards in everything we deliver. We operate as strategic partners to sales leadership product teams and cross-functional stakeholdersserving as the connective tissue that translates insights into execution. Team members are empowered to lead high-visibility initiatives influence C-suite conversations and drive measurable business outcomes. If you thrive in ambiguous environments love solving complex problems and want to shape the future of customer experience technology this is the team for you.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 5 years of working with Core Cloud Technology Services including but not limited to Compute Edge Hybrid Security and/or Networking experience
- 5 years of working with Business Application Technologies including but not limited to End User Compute (EUC) Supply Chain Contact Center as a Service Consumer Data Applications Encrypted Communications and/or Communication Developer Services experience
- 5 years of Go-To-Market Business Development Sales or Consulting experience
- Bachelors degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience interpreting data and making business recommendations
- MBA
- Experience selling enterprise software or cloud-based applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at IL Chicago - 147900.00 - 200100.00 USD annually
USA MA Boston - 147900.00 - 200100.00 USD annually
USA NY New York - 162700.00 - 220200.00 USD annually
USA WA Seattle - 147900.00 - 200100.00 USD annually
Key Skills
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