Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Business Analyst Sale order Specialist

which includes and is not limited to Order entry and management Procurement Report preparations and co-ordination with various other departments.

Responsibilities

Responsibilities

1. Service Parts Recognition (MX)

• Identify and manage service parts requirements.

1. Process RFQs and Customer Requests

• Handle RFQ requests from customers.

• Monitor and ensure compliance with packaging standards.

1. Quotation Follow-Up

• Follow up on NNA quotations and ensure timely responses.

1. PCN Generation and Approvals

• Generate PCNs and follow up on approval processes.

1. BIDs Upload into GTOP

• Upload BIDs into the GTOP system.

1. Analysis and Updates

• Conduct N1 analysis and update part number quotations.

• Perform MOQ (Minimum Order Quantity) analysis.

1. Engineering Change Requests

• Track and manage engineering change requests.

1. Customer Service Follow-Up
2. Follow up with customers
3. Sales File Updates

• Update sales files on a monthly basis.

1. RFQ Requests and Price Consulting

• Handle RFQ requests price submissions and provide price consulting .

1. Price Discrepancies Review

• Conduct weekly reviews of price discrepancies.

1. Spare Parts List Updates

• Update the spare parts list regularly.

1. Retroactivity for Service

• Manage retroactivity processes for service parts.

1. Intercompany PCN Management

Handle intercompany PCN processes Qualifications we seek in you!

Minimum Qualifications / Skills

MSC MBA

Good Analytical Skills & Microsoft Excel

Preferred Qualifications/ Skills

Preferably experience in any administrative role in manufacturing industry.

Preferred knowledge of any ERP tool (knowledge in Order entry and pricing module will be an added advantage).

Should be a fast learner and good at root cause analysis.

Good academic record history.

Previous experience in a customer service role chat/email with neutral English accent.

Must be able to work on flexible schedules.

Strong attention to detail.

Industrial experience will be an added advantage (preferably any manufacturing industry).

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.