Trading Services Manager (Individual Contributor)

Join a team where precision meets impact. You will help ensure every overthecounter derivatives trade for our private banking clients is captured controlled and settled correctly. Your work reduces risk strengthens client trust and drives scalable growth. If you love solving complex problems and improving how work gets done this role is for you. Step into a space where your attention to detail and drive for better processes truly matter.

As a Trading Services Associate (Manager) in the Trading Services team you will ensure timely and accurate trade capture lifecycle processing and settlements for overthecounter derivatives traded with private banking clients. You will partner with colleagues across the front middle and back office to resolve complex issues maintain strong controls and escalate risks promptly. You will also identify and deliver process improvements that enhance scalability efficiency and client experience. We will support you with clear procedures experienced teammates and opportunities to broaden your product and operations expertise.

Job responsibilities

• Validate and approve trade booking tickets with thorough checks against standard operating procedures.
• Capture enrich and process trades through the full lifecycle to ontime settlement with high accuracy.
• Investigate and resolve complex booking discrepancies from advisors investors and the trading desk owning updates end to end.
• Apply and maintain current knowledge of standard operating procedures; document and report any deviations.
• Escalate potential business risk incidents promptly and collaborate to mitigate root causes.
• Maintain complete records of incidents actions taken and outcomes to support audit and control requirements.
• Partner across operations technology and front office teams to drive effective timely issue resolution.
• Identify and implement process improvements that enhance scalability efficiency and control effectiveness.
• Contribute to transformation initiatives and adopt best practices to strengthen the control environment.
• Communicate clearly and professionally with stakeholders to set expectations and provide status updates.
• Uphold a clientfocused mindset in all activities while meeting service level objectives.

Required qualifications capabilities and skills

• 5 years of experience in trading services trade support or middle office roles supporting derivatives operations.
• Working knowledge of fronttoback operations processes including documentation confirmations settlements and regulatory reporting.
• Understanding of derivatives and hedging products such as interest rate swaps basis swaps crosscurrency swaps forward rate agreements foreign exchange zerocoupon and overnight index swaps bonds and futures.
• Strong analytical and problemsolving skills with the ability to assess issues and define next best actions.
• Excellent attention to detail and commitment to accuracy in highvolume timesensitive workflows.
• Effective written and verbal communication skills with the ability to collaborate across functions.
• Ability to work independently manage priorities and meet deadlines in a fastpaced environment.

Preferred qualifications capabilities and skills

• Experience with operations controls risk frameworks and timely incident escalation.
• Handson exposure to trading or risk platforms such as Murex.
• Familiarity with documentation standards and regulations including International Swaps and Derivatives Association documentation and United States derivatives rules.
• Track record of delivering process improvements or automation in operational environments.
• Experience supporting private banking or wealth management client flows.
• Knowledge of settlements and regulatory reporting for overthecounter derivatives.
• Continuous improvement mindset with adaptability to evolving processes and requirements.

Additional Information:

• Shift Schedule: Night Shift
• Work Setup: Full Time Onsite

In partnership Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview applications will be acknowledged.