Customer Service Specialist

Kimberly-Clark

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profile Job Location:

Taipei City - Taiwan

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Specialist

Job Description

Responsibilities/Duties/Deliverables

1. Order Management: Ensure timely order confirmation delivery scheduling and accurate invoicing.

Support: Provide professional and timely responses to key accounts distributors and ecommerce partners regarding customer inquiries including but not limited to out-of-stock (OOS) delisting and pricing discrepancies.

Collaboration: Work closely with logistics and supply chain teams to ensure product availability and ontime delivery; coordinate with sales finance and trade marketing teams to resolve customerrelated issues.

Influence

Main communication partners are included:

1. Commercial team: National sales leader key account trade marketing

functional: logistics finance planning

3. External: third party customers etc.

Frequency: daily

Primary Location

Taipei Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Required Experience:

IC

Customer Service SpecialistJob DescriptionResponsibilities/Duties/Deliverables1. Order Management: Ensure timely order confirmation delivery scheduling and accurate invoicing. Support: Provide professional and timely responses to key accounts distributors and ecommerce partners regarding customer in...
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Since 1872, we’ve had the foresight to find new ways to make lives better. From creating new categories to starting new conversations, we are constantly innovating our products and our practices to serve and care for the ever-changing needs of the people we touch at all stages.

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