Automotive Service Manager
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you a highly motivated self-starter and have experience in an automotive service environment If so WE WANT YOU!
Responsibilities
Assist customers in servicing repairing and explaining each service needed
Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products features accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Hire and supervise all service department personnel as well as monitor their performance in servicing customers
Craft goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business.
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
A minimum of 3 years of experience as a service manager
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid drivers license
Driven personality eager to improve and able to work within and support internal teams
What We Offer
Medical Dental & Vision Insurance
Company Paid Life Insurance
401K Plan Match
Generous Paid Time Off
Up to 3 Weeks Paid Vacation
Growth Opportunities
Promote From Within
Paid Training
Employee Vehicle Purchase Plans
Family Owned and Operated
Long-Term Job Security
Health and Wellness
Discounts on Products and Services
Cell Phone Discounts
Fitness Membership Discounts
Referral Bonus Opportunities for all employees up to $3250
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Manager
Key Skills
About Company
Do you enjoy staying busy? Do you enjoy the automobile industry? Do you love to help people? Are you looking for a new career? If yes, we want you to join our t...
