Location: St. Paul MN (Remote)
The resource will lead the Worker Interface implementation by initiating and managing structured engagement and validation activities with participating pilot local agencies. With a strong focus on county and Tribal needs and clients program standards and positioned to guide and frame the requirements of the Worker Interface the resource is responsible for bridging the functional and technical conversations with the project team and pilot local agency partners.
Role Summary
The Product & Project Lead is responsible for driving the design development and delivery of the Worker Interface while ensuring effective coordination across the large project team (clients and IT departments and iPaaS vendor) and local agencies. This hybrid role combines strategic product leadership with hands-on project coordination.
Key Responsibilities:
Fully participate in the project team responsible for designing building and deploying the Worker Interface
Adopt internal meeting schedules and program procedures while leading local agency project meetings
Provide structured user feedback on potential development features and priorities
Drive documentation and prioritization of requirements for the Worker Interface
Conduct interviews workshops and surveys with participating local agencies
Represent the needs and perspectives of frontline workers in all internal project meetings
Build and facilitate clear communication channels and feedback loops between local agencies and the project team
Build and document user stories bugs issues and enhancement requests
Articulate and define the future vision and strategy for the Worker Interface with confidence
Operate effectively in a hybrid agile framework facilitating both internal technical teams and external local agency teams
Handle project coordination scheduling task assignment and follow-up across multiple workstreams and audiences
Required Qualifications & Experience:
Experience in product management or program leadership preferably in government or human services technology projects
Strong expertise in Agile and hybrid project methodologies
Proven ability to facilitate meetings and manage stakeholders at all levels (executive technical and operational)
Experience writing and prioritizing user stories and managing product backlogs
Excellent communication and documentation skills
Ability to translate between technical teams and non-technical human services staff
Required Skills:
Product or Program management Integration and automation Integration platform as a service (iPaaS) Legacy system experience Human services technology Managing product backlogs Agile and hybrid project methodologies
Required Education:
Bachelors degree preferred Associates Required.