Fitness and Wellness Host

Banff - Canada

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

As Rimrock Banff prepares to re-emerge as the first Emblems Collection retreat in North America we are redefining luxury wellness from movement and recovery to presence and care.

The Fitness & Wellness Host plays a key role in delivering a refined safe and welcoming wellness experience for both guests and members. This role is the steady reassuring presence within our fitness and wellness spaces ensuring facilities are pristine operations run seamlessly and every guest feels supported confident and cared for.

This position is not about performance or instruction its about precision consistency and ownership. You are a wellness ambassador who takes pride in the details understands the importance of structure and contributes quietly but meaningfully to the guest journey.

Start Date: June 2025
Position Type: Permanent

Key Responsibilities

Guest Experience & Wellness Service

Greet all guests and members warmly creating a calm professional and inclusive wellness environment
Provide clear orientation to fitness and wellness facilities including equipment use safety guidelines and wellness etiquette
Maintain a visible attentive presence on the fitness floor to ensure guest comfort confidence and safety
Anticipate guest needs and respond thoughtfully to questions requests or concerns
Uphold Rimrock Banffs luxury service standards tone and brand values at all times

Facility Operations & Presentation

Ensure fitness centre studio spaces pool deck and wellness areas are impeccably clean organized and inviting throughout operating hours
Complete routine cleaning sanitizing resetting and inspections of equipment and spaces in accordance with health and safety standards
Monitor equipment condition and promptly report maintenance issues safety concerns or supply shortages
Maintain inventory of towels water amenities and wellness supplies
Support daily opening and closing procedures including checklists logs and operational standards

Safety & Compliance

Monitor guest activity to ensure safe and appropriate use of equipment and facilities
Enforce wellness and fitness policies with professionalism discretion and consistency
Respond appropriately to incidents or emergencies following established safety and reporting protocols
Maintain working knowledge of emergency procedures first aid and basic health and safety practices

Wellness Support & Collaboration

Assist with wellness programming classes or special experiences as required
Support Fitness & Wellness leadership with special projects activations or guest initiatives
Collaborate with Front Office Guest Services Expeditions Housekeeping and Engineering teams to ensure a seamless guest journey

Qualifications :

What You Bring

Previous experience in fitness wellness hospitality or guest-facing roles preferred
Proserve certfication required
Familiarity with fitness equipment and wellness environments is an asset
CPR and First Aid certification or willingness to obtain
Strong interpersonal and communication skills with a calm professional demeanor
Ability to remain attentive service-focused and composed in a structured environment

Bonus If You Bring

Familiarity with pool operations hydrotherapy spaces or outdoor wellness facilities
Knowledge of health safety and sanitation standards in fitness or aquatic environments
Interest in wellness as a lifestyle including recovery movement and mindful living
Experience supporting wellness activations special events or guest programming

Who You Are

You are steady thoughtful and detail-oriented. You take pride in doing things properly and consistently and you thrive in environments with clear standards established procedures and supportive leadership.

You build trust through reliability sincerity and quiet confidence. While reserved with unfamiliar faces you form strong lasting relationships over time and take ownership of your role as if the experience were your own business.

You value professionalism accountability and a well-run environment and you understand that excellence in the details shapes how guests feel long after their visit.

Lead the movement. Champion the journey. Stay moved.

Physical Demands

Ability to stand and walk for extended periods throughout the shift
Ability to perform repetitive cleaning sanitizing and equipment resetting tasks
Ability to lift carry push or pull items weighing up to approximately 25lbs (towels supplies light equipment)
Ability to bend reach kneel and stoop as required to maintain facility standards
Ability to work in warm humid and outdoor environments including pool deck and hydrotherapy areas

Visa Requirements: Must be legally authorized to work in Canada.

Additional Information :

Job Perks & Benefits:

Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation.

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.

Be you. Be bold. Stay moved.

#CWMRSummer26

Remote Work :

Employment Type :

Full-time

As Rimrock Banff prepares to re-emerge as the first Emblems Collection retreat in North America we are redefining luxury wellness from movement and recovery to presence and care. The Fitness & Wellness Host plays a key role in delivering a refined safe and welcoming wellness experience for both gues...