Client Services Officer
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Job Location:
Templestowe - Australia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Employment Type: Permanent part time
Hours: Weekdays / 45.6 hour fortnight shift
Location: Mercy Place Templestowe
Upload with Application: Resume cover letter and all relevant qualifications
Where theres life theres Mercy.
Where theres care theres You.
Through the battles and the breakthroughs were there. Where will you be
For over a century our incredible teams have provided care for people when they need it most. Our people feel great pride in this and they value the security and stability we offer. But it also means so much opportunity - to build on all thats gone before to grow your impact and gain experience thats hard to find elsewhere.
As a for-purpose organisation with over 10000 dedicated compassionate people we continue to offer more services and deeper care than ever before. With Mercy youll have the chance to make an impact and gain experience thats hard to find elsewhere.
At Mercy Health its all about taking what we have and making it better.
To do that we need you.
Join us at Mercy Health and help our teams deliver even greater outcomes.
About the opportunity
The Client Service Officer is responsible and accountable for the day-to-day activities of the office ensuring that administrative and reception services are provided to residents visitors and staff.
The services provided must be of the highest quality whilst maintaining optimal efficiency and cost effectiveness. The incumbent will need to be thoroughly conversant with customer service within an aged care setting and have the capacity to support the Service Manager and staff.
What youll bring
Youre resilient compassionate and have a whole lot of heart. Most importantly you are committed to delivering exceptional patient-centred care.
To thrive in this role you will have:
Excellent clinical time management organisational and communication skills with the ability to adapt and problem solve.
A compassionate flexible and positive approach to effective patient care and management.
The ability to nurture friendly respectful relationships and contribute to a collaborative team environment.
You will also be required to provide evidence of or in the process of obtaining:
A current Police Record Check and Working with Children Check.
Proof of current influenza vaccination and other vaccination status consistent with public health orders.
Ready to help us shape the future of healthcare
Join us and make a meaningful difference in peoples lives - and your career.
Are you ready to apply for this role Click Apply now
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples traditional Custodians of the Land in which our Head Office is based on traditional lands of the Kulin Nation and recognise their deep connections to the land sea and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients residents clients and communities we support. Were proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people of all ages sexualities genders abilities and cultural backgrounds.
Required Experience:
Unclear Seniority
