Job Description:

M365 People Skills QA Engineer (Vendor) Job Description

We are looking for a hands-on QA Engineer (Vendor) to own end-to-end quality across our core applications and services across all of M365.

This role combines manual testing discipline automation development (Playwright Selenium) service integration validation and CI/CD ownership to ensure every release is reliable accessible and production ready.

This is an ownership-heavy engineering role not just test execution. You will proactively prevent issues improve coverage and build strong quality signals across development and deployment.

Responsibilities

Manual Testing & Test Ownership

• Create and maintain test plans and detailed test cases
• Perform functional regression and exploratory testing
• Provide regular manual test sign-off ahead of releases
• Validate complex end-to-end user journeys and cross-system flows
• Track triage and partner with engineers to resolve defects

Automation (Playwright & Selenium Required)

• Design build and maintain E2E automation suites using Playwright

• Maintain Selenium-based automation for Mac and cross-browser scenarios
• Ensure stability and compatibility across environments

Service Integration Testing

• Build and execute service-to-service and API integration tests
• Detect integration failures early in the development lifecycle
• Ensure safe deployments across distributed systems

Service Canaries & Monitoring

• Implement canary tests and synthetic checks
• Define health checks and monitoring signals for production readiness
• Detect regressions proactively post-deployment
• Partner with engineering on quality alerts and reliability practices

Accessibility Testing

• Conduct accessibility validations
• Integrate accessibility checks into automation where possible

CI/CD & Pipeline Ownership

• Integrate all test suites into build and release pipelines
• Ensure stable reliable automated test execution
• Reduce manual effort through automation and tooling
• Monitor and address flaky tests

Required Qualifications

• 3 years experience in QA / Test Engineering
• Strong experience in manual testing and structured test planning
• Hands-on experience with:
  • Playwright (E2E automation)
  • Selenium (cross-browser/Mac automation)
• Experience testing web applications and APIs
• Experience integrating tests into CI/CD pipelines
• Experience with integration/service-level testing
• Strong debugging and analytical skills
• Ability to work independently with high ownership

Nice to Have

• Monitoring or synthetic/canary strategies
• Accessibility testing knowledge
• Experience with distributed systems/microservices
• Storybook or component testing
• Vendor/embedded team experience

Candidate Screening Questions (Required)

Please include answers to the following in your application:

1. Working Hours & Availability

What are your working hours and timezone
How many hours of overlap can you provide with PST time on weekdays

2. Location

Where are you currently based
Are you working remotely or onsite
Confirm internet stability and ability to join daily syncs.

3. Previous Experience

Briefly describe your last 2 QA/Automation roles:

• product type (web/app/service)
• team size
• responsibilities
• % manual vs automation work

4. Playwright & Selenium Experience (Required)

Describe your hands-on experience with both frameworks:

• years of experience with each
• types of tests built (E2E/API/integration)
• framework setup/architecture you created or maintained
• CI/CD integration
• example of a complex scenario you automated

5. Service & Reliability Testing

What experience do you have with:

• API/service integration testing
• canaries or synthetic monitoring
• CI/CD pipeline automation
  Briefly describe tools used and what you personally implemented.

Auto-reject signals

• No real Playwright experience
• No Selenium experience
• Manual-only QA
• No CI/CD knowledge
• Poor time zone overlap
• Vague/non-technical answers

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