Manager, Pharmacy Technologies & Quality Services (227546)
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Manager Pharmacy Technology & Quality Services will provide regional strategic and operational leadership in the planning design implementation and delivery of pharmacy-specific medication systems and the continuous quality & safety measurement of the same across Island Health Pharmacy Services. The incumbent will focus on maintaining an environment of continuous improvement; collaborate with and often lead inter-professional clinical and operational leaders to prioritize improvement efforts develop implementation & monitor and evaluate the process to ensure appropriate policies and procedures comply with professional legal and standards established for Island Health.
Coordinates the day-to-day operation and supervision of staff assigned to this area. Meets annual objectives participates in policy and procedure development and implementation. Accountable for the assigned budget and leads the departmental Capital Planning process for the regional Pharmacy Services Program. Explores opportunities to align strategies with the Diagnostic Programs. Primary working relationships include the Pharmacy Program Managers Pharmacy Staff Information Management/ Information Technology and systems staff Quality Councils and committees including the Therapeutic Stewardship and Safety Quality Council and its sub committees. The manager collaborates with other leaders and departments/ programs to assure the patient care system and business/ production/ clinical systems involving medications are contemporary and aligned in quality safety and performance for the benefit of all patients of Island Health.
Leads the planning implementation maintenance and evaluation of the informatics quality and performance models and standards for Pharmacy services including performance against these standards; Collaborates with the other managers in the development of a pharmacy quality improvement and performance model to optimize desired patient/client/resident care outcomes and pharmacy operations throughout the region supported by a comprehensive informatics platform.
QUALIFICATIONS:
Education Training And Experience
Registered Pharmacist in BC.
Completion of an accredited hospital pharmacy residency program preferred.
Masters degree in Business Administration Health Administration and/or related discipline.
Seven (7) years recent related pharmacy experience in managing or leading medication systems design implementation utilizing quality improvement methodologies including two (2) years experience in a supervisory/leadership role or an equivalent combination of education training and experience.
Member of the Canadian Society of Hospital Pharmacists in good standing Preferred.
COMPETENCIES: LEADS Capabilities
- Leads Self
- Self-Awareness: Is aware of own assumptions values principles strengths and limitations.
- Manages Self: Takes responsibility for own performance and health.
- Develops Self: Actively seeks opportunities and challenges for personal learning character building and growth.
- Demonstrates Character: Models qualities such as honesty integrity resilience and confidence.
- Engages Others
- Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
- Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
- Communicates Effectively: Listens well. Encourages open exchange of information and ideas using appropriate communication media.
- Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
- Achieves Results
- Sets Direction: Inspires vision. Identifies establishes and communicates clear and meaningful expectations and outcomes.
- Strategically Aligns Decisions with Vision Values and Evidence: Integrates organizational mission values and reliable valid evidence to make decisions.
- Takes Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human capital financial and information resources.
- Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.
- Develops Coalitions
- Builds Partnerships and Networks to Create Results: Creates connections trust and shared meaning with individuals and groups.
- Demonstrates a Commitment to Customers and Service: Facilitates collaboration cooperation and coalitions among diverse groups and perspectives to improve service.
- Mobilizes Knowledge: Employs methods to gather intelligence. Encourages open exchange of information. Uses quality evidence to influence action across the system.
- Navigates Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.
- Systems Transformation
- Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues solve problems and design and implement effective processes across systems and stakeholders.
- Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
- Strategically Oriented to the Future: Scans the environment for ideas best practices and emerging trends that will shape the system.
- Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.
Skills And Abilities
- Knowledge of quality frameworks quality control and quality improvement principles methods and tools
- Knowledge and expertise in Quality Management Performance Improvement Safety and Accreditation standards
- Ability to collaborate and integrate complex systems across inter-professional groups
- Ability to recommend implement monitor and evaluate therapeutic programs
- Ability to integrate administrative professional and operational aspects of the designed portfolio
- Working knowledge of evaluative and analytical techniques and methodologies including statistical analysis methods and presentation of information
- Ability to manage and implement practice changes including leading and supporting change
- Ability to develop and maintain effective working relationships with internal and external stakeholders
- Ability to develop and nurture a culture of continuous quality improvement
- Working knowledge of applicable legislation regulations and collective agreements
- Ability to operate related equipment including applicable software applications
- Physical ability to perform the duties of the position
Requirements
Required Experience:
Manager
Key Skills
About Company
Island Health (Vancouver Island Health Authority) is one of British Columbia’s five regional health authorities. With 20,000 employees and 1,900 physician partners, Island Health provides a comprehensive range of progressive health services to the 765,000 residents of Vancouver Island ... View more
