Quality Portfolio Lead, Human Capital Technologies, SaaS, Senior Manager, Global

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Manager

Job Description & Summary

At PwC Global our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance troubleshooting issues and implementing security measures. Those in IT quality management at PwC Global will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards conducting audits and driving continuous improvement in IT systems and processes.

The Quality Portfolio Lead Human Capital Technologies provides quality leadership across a SaaS-heavy Human Capital technology portfolio. This role ensures the stability reliability and integration quality of HR and peoples platforms while balancing vendor release cycles internal delivery priorities and evolving business needs.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $137600 - $187600. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach ranges may vary for positions in other locations. At PwC Canada base salary is determined by your skills experience qualifications and work addition to base salary eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Auditing Methodologies Coaching and Feedback Communication Continuous Process Improvement Creativity Embracing Change Emotional Regulation Empathy Fault Analysis Inclusion Influence Intellectual Curiosity Internal Controls Issue Management IT Audit IT Performance Management Learning Agility Optimism Performance Monitor Process Improvement Professional Courage 19 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

Were committed to providing accommodation throughout the application interview and employment process. If you require accommodation to be at your best please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started so we know you have questions about how and why we use it. At certain points during our recruiting process we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly without seeing identity information such as your name or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills experience and likely success at PwC Canada. While AI supports parts of our recruitment process final hiring decisions always involve human review. For more information about our use and protection of your data please refer to our Privacy Policy ( tenons à répondre à vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour être parfaitement à laise faites-le-nous savoir à létape de la demande demploi.

Lutilisation de lintelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement nous comptons sur lIA pour améliorer votre expérience. Par exemple pendant lexamen du curriculum vitæ ou lélaboration dune liste de recommandations personnalisées un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour lentrevue. LIA nous aide à mieux lutter contre les préjugés car lévaluation des candidats se fait de façon juste et équitable sans que les informations didentification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et dévaluer le lien entre leurs compétences leur expérience et leurs chances de réussir chez PwC Canada. Bien que lIA facilite certaines étapes de notre processus de recrutement les décisions finales dembauche sont toujours prises par des personnes. Pour en savoir plus sur lutilisation et la protection de vos données personnelles consultez notre politique sur la protection des renseignements confidentiels ( Experience:

Senior Manager