Lead Quality Engineer

Join our Manulife Bank Technology Team!

As a Lead Quality Engineer you will play a critical role in shaping how quality is engineered across our technology platforms. You will lead the design and scaling of automated testing solutions embed qualityfirst practices across the software development lifecycle and partner closely with engineering and product teams to deliver reliable highperforming systems. This role offers the opportunity to work with modern cloud technologies apply AIenabled testing approaches and have a visible impact on product quality at scale. Youll grow your technical and leadership influence while helping elevate quality as a shared organizational responsibility.

Position Responsibilities:

Quality Engineering & Automation

• Design develop and maintain scalable automated test solutions that improve product quality reliability and performance.
• Analyze automation results investigate failures and collaborate with teams to resolve quality risks early.
• Develop test strategies and patterns to validate functional performance scalability and reliability requirements.
• Apply modern testing techniques including AIassisted test generation for cloud APIs.

Process Metrics & Governance

• Define track and report on quality KPIs such as defect trends defect density and firsttime pass rate.
• Prepare and present quality dashboards audit findings and recommendations to stakeholders.
• Establish maintain and evolve quality standards tools and best practices across teams.
• Capture and implement leading quality engineering practices to drive continuous improvement.

Collaboration & Leadership

• Partner closely with developers product managers and business analysts to embed quality throughout the SDLC.
• Conduct code and test reviews proactively identifying risks and improvement opportunities.
• Perform peer reviews of deliverables supporting a culture of learning knowledge sharing and continuous improvement.

Continuous Learning

• Stay current with frontend and backend technologies testing frameworks and industry trends to support diverse application needs.

Required Qualifications:

• Demonstrated handson experience in quality engineering with a strong focus on test automation in modern software environments.
• Proven ability to design test strategies analyze results and use quality metrics to inform decisions and improvements.
• Experience testing cloudbased APIs including exposure to AIenabled or automated test generation tools.
• Strong collaboration skills with the ability to influence quality practices across crossfunctional teams.

Preferred Qualifications:

• Experience leading or influencing quality engineering practices across multiple teams or complex systems.
• Handson experience applying AIdriven or advanced automation techniques to API or cloud testing.
• Experience with performance scalability and reliability testing in distributed systems.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.