Administration Officer
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Job Location:
Surry Hills - Australia
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
- Max Term Full Time Until 19th October 2026
- Location: Surry Hills NSW
- Salary: $78189 Super NFP salary packaging benefits
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out moreabout usandour purpose.
Your Opportunity
Join Mission Australia and play a vital role in supporting the delivery of high-quality care and wellness services. We are seeking a proactive and organised administration officer to provide essential administrative and secretarial support within our Homeless Crisis Services.
As the first point of contact you will play a key role in ensuring warm professional and efficient front-of-house experience. Alongside reception duties you will provide high-quality administrative support to ensure the smooth day-to-day operations of the service and contribute to a professional and welcoming environment.
Your key responsibilities will be to:
- Manage the front desk and act as first point of contact for all visitors residents and staff
- Answer and direct phone calls emails and general enquiries in a professional and timely manner
- Manage incoming and outgoing mail deliveries and couriers
- Coordinate meetings including room bookings calendars agendas and minutes
- Assist with event coordination and volunteering activities
- Maintain accurate filing systems and ensure records are stored in line with organisational policies
- Support administrative systems including diaries records and documentation
Requirements for Success
- Strong administration organisation and time management skills
- Previous experience in a reception front office desirable
- Experience handling high-volume enquiries in a professional environment
- Ability to multitask and stay organized in a busy environment
- Friendly approachable and customer focused with professional manner
- Proficient in Microsoft Excel (Word Excel and Outlook)
- Strong attention to detail and problem-solving abilities
- In depth understanding of homelessness and have a trauma informed approach
- Exposure to or knowledge of vulnerable individuals
Before starting work with us you will need to undertake a national police history check qualifications referee checks and WWCC.
Your benefits
- Rewarding work every day you know youre making a real difference
- Not-for-profit salary packaging reducing your tax (details via AccessPay)
- Free external confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
How to apply
Click Apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you
Required Experience:
Unclear Seniority
Key Skills
About Company
Every hour, 3,000 Australians face becoming homeless. Your gift can help Australians in need find a safe home.
