Infrastructure Operations Coordinator
Share
Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources including funding thought leadership a network of peers and a playbook for applying proven principles to transform lives and society.
TheInfrastructure OperationsCoordinatoroversees day-to-day office operations facilities management vendor coordination and light Tier 1 IT support. This role ensures a safe efficient and well-supported workplace environment while serving as a primary point of contact for employees operational and basic technical needs. The ideal candidate brings strong customer service skills ticketingsystemexperience and the ability to manage multiple priorities with ownership and professionalism.
This role will sit in our Capitol Hill office in Washington DC.
How You Will Contribute
- Maintaindaily office operations includingsupplies management equipment andfurnituremaintenanceandrepairs safetyemployee moves space reconfigurationsand overall workplace functionality
- Manage relationshipsand communicationswithcustomers internal teamslandlords propertymanagers and third-party vendors
- Track operational expenses and support invoice processing
- ProvideTier 1IT support includingtroubleshooting workstationand peripheral equipmentsetupand inventory managementemployee lifecyclemanagement and conference room and event technical support
- Log track and resolve requests through a ticketing system;escalatecomplex issues as needed
- Delivertimely high-quality customer service andensureappropriatecommunicationtocustomers
- Develop andmaintainprocessdocumentation for services managed
- Enthusiasm to contribute to Stand Togethers vision and principled approach to solving problems and a commitment to stewarding our culture which champions values including transformation and innovation entrepreneurialism humility and respect.
What You Will Bring
- 35 years of experience in office operations facilities workplace support or similar role
- Experience providing Tier 1 IT support in a corporate environment
- Familiarity with ticketing systems (ServiceNow Jira Zendesk etc.)
- Strong organizational skills and ability to manage competing priorities
- Professional communication and vendor management experience
What We Offer
- Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting flexible time off comprehensive health and dental plans plus wellness and mental health support through Peloton and Talkspace.
- A meaningful career: Join a passionate community of over 1500 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
- Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover develop and apply their unique talents.
- Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.
Our Values:Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottom-up empowerment. PBM empowers employees to be entrepreneurial to innovate and to continually drive transformation.
We believe diversity fuels creativity broadens knowledge and helps drive success. That is why were proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty dignity and respect.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
About Company
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems.
