Sales Operations Coordinator (Publix)
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Job Location:
Lakeland, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people and equips them with leading technology continuous learning and the ability to bring their best selves to work. As the preeminent wine and spirits distributor Southern Glazers isnt just one of Forbes Top Private Companies; its a family-owned business with deep roots dating back to 1933.
Southern Glazers is proud of its well-earned positive reputation continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued supported and provided opportunities for growth and belonging.
As a full-time employee you can choose from a wide-ranging menu of our Top Shelf Benefits including comprehensive medical and prescription drug coverage dental and vision plans tax-saving Flexible Spending Accounts disability coverage life insurance plans and a 401(k) plan. We also offer tuition assistance a wellness program parental leave vacation accrual paid sick leave and more.
By joining Southern Glazers you would be part of a team that values excellence innovation and community. This is more than just a job its an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
The Sales Operations Coordinator provides essential tactical and administrative support for chain customer operations in Florida. This position focuses on order processing account maintenance delivery coordination and operational reporting to ensure seamless service to chain customers. The coordinator serves as a critical operational link between SGWS systems chain customers and internal teams including operations licensing and trade development to maintain accurate account information and efficient order fulfillment processes.
Primary Responsibilities
- Process various types of chain orders including EDI/HVOE orders manual warehouse orders manual club orders and B&H orders to ensure accurate and timely fulfillment
- Preparing and analyzing reports to identify any pricing discrepancies
- Coordinate with licensing teams for setup of new chain accounts including Fintech
- Maintain AS400 item registry for all assigned chain accounts ensuring accurate product information and system updates
- Update and maintain EDI tables for all chain customers to ensure proper electronic data interchange functionality
- Research and resolve billing errors by investigating discrepancies and coordinating corrections with appropriate teams
- Verify transmit match accuracy between SGWS systems and chain customer systems to ensure data integrity
- Coordinate delivery logistics with Operations and Depot teams to ensure timely and accurate product delivery to chain locations
- Provide out-of-stock (OOS) details and updates for the next billing cycle to maintain accurate inventory and billing information
- Review allocated item setup configurations to ensure proper billing procedures and accuracy
Additional Primary Responsibilities
- Communicate billing needs and requirements with Trade Development teams to support promotional activities
- Provide account coordination support as needed across multiple touchpoints including salesforce systems chain headquarters and individual store locations
- Maintain accurate records and documentation for all account activities and system updates
- Support troubleshooting efforts for order processing issues and system discrepancies
- Assist with special projects and administrative tasks related to chain customer operations
- Perform other job-related duties as assigned
Minimum Qualifications
- High school diploma or equivalent required
- 1-2 years of administrative accounting customer service or operations experience preferred
- Strong attention to detail and accuracy in data entry and record keeping
- Basic proficiency in Microsoft Office Suite particularly Excel
- Excellent organizational skills with ability to manage multiple tasks and priorities
- Strong communication skills for coordinating with internal teams and external customers
- Ability to learn and work with various computer systems including EDI AS400 and CRM platforms
- Customer service orientation with problem-solving mindset
- Ability to work independently and follow established procedures and processes
Physical Demands
- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g. keyboard mouse and monitor) or mobile device
- Physical demands with activity or condition may occasionally include walking bending reaching standing and stooping
- May require occasional lifting/lowering pushing carrying or pulling up to 20lbs
EEO Statement
Southern Glazers Wine and Spirits an Affirmative Action/EEO employer prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. SGWS complies with all federal state and local laws concerning consideration of a qualified applicants arrest and/or criminal conviction records. Southern Glazers Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience knowledge skills abilities and education of employees. Unless otherwise expressly stated any pay ranges posted here are estimates from outside of Southern Glazers Wine and Spirits and do not reflect Southern Glazers pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements please contact the SGWS talent acquisition team at
Required Experience:
IC
Key Skills
About Company
Southern Glazer's is the premier beverage distributor for wines, spirits, beer, and non-alcoholic products in the U.S. and Canada.
