Sales Operations Compensation Leader

Lennox (NYSE: LII) driven by 130 years of legacy in HVAC and refrigeration provides our residential and commercial customers with industry-leading climate-control Lennox we win as a team aiming for excellence and delivering innovative sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team members contributions and offers a supportive environment for career development. Come stay and grow with us.

Lennox Commercial HVAC is modernizing the infrastructure that supports territory design quota management sales compensation and commercial planning across a complex national sales organization. This role will lead foundational initiatives related to planning systems compensation governance and scalable operating frameworks that support revenue growth and organizational alignment. The role offers significant visibility across Sales Finance IT and executive leadership with the opportunity to shape how commercial performance is planned measured and rewarded.

Mission

Design and operationalize the systems that drive sales behavior territories quotas and compensation while leading implementation of integrated planning and compensation infrastructure.

Role Positioning

• Functional owner for Sales Planning & Compensation within Revenue Operations
• Leads enterprise initiatives through influence across Sales Finance IT and external partners
• Operates with significant autonomy and visibility across leadership stakeholders
• Player-coach responsible for delivering outcomes while coordinating cross-functional resources

Scope of Responsibility

Territory & Coverage Design

• Design andoptimizeterritory models in partnership with sales across direct accounts contractors engineering firms and channel partners
• Align coverage including overlay responsibilities to market opportunity account potential and strategic priorities
• Continuously assess and refine territory structures based on performance and market shifts

Quota Planning & Management

• Develop scalable quota-setting methodologies aligned to growth objectives
• Align quotas to market opportunity and commercial strategy
• Manage in-year adjustments governance and performance calibration

Sales Planning Systems

• In partnership with IT lead the implementation of SAP Territory & Quota software and eventual integration with existingSAP Commission (Callidus)software
• Define data model and business rules
• Drive adoption across leadership

Sales Incentive Plan Design

• Design compensation plans aligned to revenue growth marginobjectives and strategic priorities
• Balance simplicity fairness and behavioral alignment across plans
• Partner with Sales Finance and HR leadership on compensation strategy and governance

Incentive Program Administration

• Oversee day-to-day administration and accuracy of incentive compensation processes including SAPCommission(Callidus) systemadministration
• Manage SPIFFs and short-term incentive programs
• Partner with Finance and Payroll to ensureaccurateandtimelycompensation processing

Incentive Program Governance

• Drive professionalization of incentive compensation programs through standardized communication documentation rollout and governance processes
• Define the onboarding and education approach for new hires
• Ensure clear and consistent communication of goals metrics and performance throughout the year
• Own governance model for plan interpretation exception handling and dispute resolution
• Develop andmaintain asingle sourceof truth documentation for compensation plans
• Continuously improve clarity usability scalability and perceived fairness of compensation programs

Operating Model

• Lead through influence across Sales Finance IT and Revenue Operations
• Coordinatededicated matrixedoffshore resources supporting planning and compensation operations
• Build scalable processes and governance frameworks to support organizational growth

Key KPIs

• Quota attainment distribution
• Coverage efficiency
• Compensation accuracy and timeliness
• Compensation plan effectiveness and alignment
• Adoption of planning and compensation systems

• Working knowledge of SAP ERP processes and associated data a plus
• Bachelors degree in business Finance Accounting HR or a related discipline (or equivalentexperience)
• 8-12 years of experience in sales compensation administration sales operations finance or another data-heavy analytical role
• Deep experience in territory design quota management and compensation frameworks
• Experience implementing planning or compensation systems
• Strong analytical and business modeling capability
• Ability to influence senior stakeholders without direct authority
• Comfortable operating in evolving and ambiguous environments

What Success Looks Like (1218 months)

• Standardized territory and quota management framework
• Compensation plans aligned to business priorities and trusted by the field
• Planning system implementation successfully launched
• Improved transparency timeliness governance and scalability of compensation operations

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $110000 to $16000 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

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