Description
Why Work for NationServe
When you join NationServe a Division of The Overhead Door Co. you become an integral part of a dynamic workplace. Were dedicated to delivering top-notch service and products to our clients. To do that we tap into the potential of our employees and build the best possible teams across our entire organization.
Healthy Employees are Happy Employees!!
Ensuring the health and happiness of our employees is a top priority at NationServe. Thats why we offer a comprehensive benefits package for all full-time employees.
Comprehensive Benefits Package Includes:
MedicalDentalVision Discounts HSA FSA Life Insurance Short & Long-Term Disability
AD&D 401(k) Profit Sharing Personal Time Off (PTO) & Paid Holidays
Other Awesome Benefits Include:
Blue Care ConnectionEducation AssistanceProfessional Development
Company Merchandise purchase programEmployee Discount programs
Personal Property & Casualty InsuranceEmployee Assistance Program
Bereavement Jury Duty & Voting Pay
Position Function
The Sales Coordinator is responsible for the account management of residential and commercial customer service document control and support to the sales team.
ResponsibilitiesEssential Duties and Responsibilities
- Develop quotes and estimates for new job job changes and additional work-scopes and ensures submissions are made on time
- Adhere to quote and estimating standards including forms and processes which drive timeliness accuracy ethics and professionalism
- Ensure all quotes and bids adhere to gross margin expectations for the division
- Build and maintain relationships at all levels of customer and potential customer
- Communicate new business opportunities and market intelligence to the Outside Sales Representative and Regional General Manager
- Supports developing individual account goals promoting customer loyalty
- Establish NS credibility with customers acting as a solution provider
- Fully understand NS available products make recommendations and explain product application to customer and end users
- Review supplier order confirmations to ensure correct products have been entered production and the shipping date is accurate
- Communicate with the Operations department for scheduling
- Proactively support the NS safety program and initiatives comply with all safety policies and procedures and ensure utilization of safe work practices while on site and in the office
- Maintain positive customer relationships for NS in collaboration with the local General Manager and sales team
- Maintain a positive attitude and communication style with customers and employees in all circumstances
- Maintain sufficient records to allow future review of all estimates
- Liaise with other disciplines in the execution of their work as required
QualificationsExperience
- 3 years of progressive experience in sales estimating coordination or related function
- Experience in industry with a service and installation or distributioncompany preferably in a construction environment
Intellectual Horsepower
- Must be bright and intelligent; deal with concepts and complexitycomfortably; described as intellectually sharp capable and agile
Technical & Practical Skills
- Ability to calculate figures and amounts such as margin mark up discounts percentages area volume etc.
- Strong attention to detail analytical and problem-solving skills
- Strong organization and decision-making ability
- Good negotiation skills and persuasive ability
- Ability to prioritize and handle multiple tasks
- Ability to respond to common inquiries or complaints from customers
- Ability to present information to senior management and customers
- Working knowledge of MS Office suite; Word Excel Outlook
- Willingness to learn products systems and processes
Education Requirements
- Post-secondary education in commerce business construction or related field is preferred
- A record of continuing education in related topics is desirable