Solutions Consultant Japan
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Job Summary
What youll be doing in this role
Were looking for a Solution Consultant who can bring Canvas value to life for our Japan customers by shaping global content workflows running high-impact discovery and delivering demos that excite and delight. Youll partner with Strategic and Enterprise AEs across Japan to design creative scalable solutions that help organisations adopt Canva at enterprise level and dont forget there is always room for glitter.
This role blends creative problem-solving workflow design storytelling and light technical validation perfect for someone with a background in design pre-sales consulting or enterprise creative operations.
As a Solution Consultant you will:
Partner with Sales to build solutions that win
Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canvas value across marketing comms education operations and creative teams.
Lead enterprise discovery unpack complex workflow challenges and map them to compelling scalable Canva solutions.
Support Strategic and Enterprise opportunities in Japan.
Communicate complex ideas simply
Take global content workflows and make them visual engaging and easy to understand.
Present solutions through clear beautiful storytelling helping customers imagine entirely new ways of working.
Make design and workflow governance accessible to everyone regardless of skill level.
Be the go-to Japan expert for Canva workflows
Advise on how customers can move from legacy tools (Adobe Google PowerPoint Figma) into Canva.
Help customers optimise creative production brand governance template systems multi-team collaboration and AI-enhanced workflows.
Navigate APJ-specific challenges such as multilingual teams regional content needs and localisation at scale.
Future-think how Japan teams learn and scale
Build repeatable training content that can be repurposed across markets.
Create playbooks FAQs and solution guides for internal teams and customers.
Partner with our Specialist SCs (Affinity Flourish Leonardo) and Technical Pre-Sales teams for deeper technical or product-specific discovery.
Work cross-functionally
Work closely with Sales Customer Success TAMs Implementation Product Engineering and leadership to ensure a seamless customer journey.
Help Sales shape account strategy and identify new opportunities.
Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.
Qualifications :
Youre probably a match if:
You have experience in pre-sales consulting creative workflows or enterprise onboarding.
You love solving customer problems and designing elegant creative workflows.
Youve delivered training or workshops for business audiences virtually or in person.
Youre passionate about speaking design language and helping teams unlock their creativity.
You have professional presentation skills and feel comfortable speaking to senior stakeholders and in-front of large audiences.
Youre structured organised and can manage multiple workstreams at once.
Youre calm under pressure collaborative and a great communicator.
Youre curious resourceful and love helping colleagues and customers learn.
You understand brand governance template systems and creative operations.
Technical Expertise
Must have:
High proficiency in visual design tools (Adobe Creative Cloud Affinity Canva Figma)
Strong ability to design demos and workflows within Canva
A proven partner of Sales organisations in driving account strategy
Position Canva as the strategic creative solution at enterprise scale
Act as a trusted advisor to both colleagues and customers
Help Canva achieve its revenue goals through powerful solution storytelling
Be a visionary help customers imagine entirely new ways of working
Nice to have:
Familiarity with SSO SCIM or APIs (youll work with our Technical Pre-Sales team when needed)
Experience working with enterprise creative marketing or brand teams
Japanese language skills (highly valued for APAC coverage)
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a hu ... View more
