Operations Manager – Support Services, Quality & Compliance
Job Summary
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
CRFS a Motorola Solutions company is a global pioneer in advanced radio frequency (RF) technology specializing in cutting-edge spectrum monitoring geolocation and electronic warfare solutions. Headquartered in Cambridge UK we design and build high-performance hardware and softwaresuch as our industry-leading RFeye ecosystemthat empowers military forces national security agencies and spectrum regulators to detect analyze and exploit RF signals in the worlds most complex environments. When you join our team youre directly contributing to the technologies that ensure spectrum dominance protect critical infrastructure and safeguard global communications.This role is the second-in-command within Operations. Youll hold together the support functions that enable Manufacturing Engineering and Supply Chain to perform at their best. You wont be managing those teams directly but youll need to understand how they work and where the friction points are.
The role spans a genuinely broad territory: Quality (acting as Quality Manager) EHS Facilities and PPM Logistics ERP/order administration and FSC clearance. Youll line-manage a small team directly with scope to take on additional functions over time.
Job Description
People leadership
Set clear goals and hold people to them fairly and consistently
Run regular 1:1s; address underperformance early before it compounds
Build reliable routines: stand-ups safety walks weekly reviews where useful
Quality & EHS
Own and maintain the QMS; keep ISO 9001 compliance current
Run NCR and corrective action processes with genuine ownership and deadlines
Act as the responsible manager for site health and safety
Maintain risk assessments SSOWs training records and environmental monitoring
Facilities & PPM
Set up and run the planned preventative maintenance programme
Manage contractors; keep the site safe tidy and compliant
Logistics oversight
Line-manage the Logistics Manager; oversee shipping documentation and on-time delivery
Track OTIF and cost performance; resolve cross-functional issues with Supply Chain
Order administration & ERP
Oversee order acknowledgements lead times and invoicing accuracy via the Operations Coordinator
Maintain ERP master data integrity (BOMs routings parts)
FSC clearance
Lead the FSC programme: documentation controls and ongoing upkeep
Basic Requirements
Essential:
Strong people manager you set expectations have difficult conversations and develop individuals
Operational breadth across at least two or three of: Quality/ISO 9001 EHS Facilities Logistics Order Admin
Comfortable working hands-on across a wide remit without dropping threads
Clear communicator who can bring different teams into a shared rhythm
Desirable:
NEBOSH/IOSH or willingness to work towards it
ISO 9001 internal auditor experience
ERP competency (Orderwise or Oracle useful)
Exposure to export compliance or security clearance programmes
Continuous improvement experience in a manufacturing or engineering environment
In return for your expertise well support you in this new challenge with coaching and development every step of the way. Also to reward your hard work youll get:
Competitive salary and bonus schemes.
Two weeks additional pay per year (holiday bonus).
25 days holiday entitlement bank holidays.
Attractive defined contribution pension scheme.
Employee stock purchase plan.
Life assurance.
Enhanced maternity and paternity pay.
Career development support and wide ranging learning opportunities.
Employee health and wellbeing support EAP wellbeing guidance etc.
Carbon neutral initiatives/goals.
Corporate social responsibility initiatives including support for volunteering days.
Well known companies discount scheme.
#LI-ST2
Travel Requirements
None
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
NoCompany
Motorola Solutions UK LimitedEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
Manager
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more