Job Description:
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Lead RCU operations for digital personal loan products including pre/post-disbursement
-
verification fraud investigation and documentation review
-
Supervise Contact Point Verification (CPV) and Field Investigation (FI) activities within
-
defined SLAs and quality standards
-
Analyze fraud patterns identify high-risk segments channels/DSA malpractices and
-
implement fraud detection frameworks using data analytics
-
Coordinate with underwriting sales operations collections legal teams and law
-
enforcement for case escalations and corrective actions
-
Manage RCU vendor agencies including onboarding training performance monitoring
-
and ensure SLA adherence
-
Ensure strict compliance with internal RCU policies regulatory guidelines and RBI
-
norms; recommend process improvements
-
Prepare detailed RCU reports MIS fraud analysis dashboards and track KPIs including
-
fraud detection rate TAT and verification quality
Job Description: Lead RCU operations for digital personal loan products including pre/post-disbursement verification fraud investigation and documentation review Supervise Contact Point Verification (CPV) and Field Investigation (FI) activities within defined SLAs and quality stan...
Job Description:
-
Lead RCU operations for digital personal loan products including pre/post-disbursement
-
verification fraud investigation and documentation review
-
Supervise Contact Point Verification (CPV) and Field Investigation (FI) activities within
-
defined SLAs and quality standards
-
Analyze fraud patterns identify high-risk segments channels/DSA malpractices and
-
implement fraud detection frameworks using data analytics
-
Coordinate with underwriting sales operations collections legal teams and law
-
enforcement for case escalations and corrective actions
-
Manage RCU vendor agencies including onboarding training performance monitoring
-
and ensure SLA adherence
-
Ensure strict compliance with internal RCU policies regulatory guidelines and RBI
-
norms; recommend process improvements
-
Prepare detailed RCU reports MIS fraud analysis dashboards and track KPIs including
-
fraud detection rate TAT and verification quality
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