Asset & Configuration Lead
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Were BDO a global professional services firm connected to local markets. Our people work together to provide specialist expertise helping businesses achieve their goals.
We inspire others to go further. We create together to reach higher. We build trust to lead purposefully.
Whether youre building your future or starting your career with us you wont do it alone. From creating solutions for our clients to building careers for our people we shape what matters and thats where you come in.
About the Role
As BDO Australias Asset & Configuration Lead you will own and uplift our IT Asset Management (ITAM) and Configuration Management practices ensuring the ServiceNow CMDB is accurate trusted and relationshipmapped. This role underpins effective Incident Change Problem Request and Major Incident Management providing a strong data foundation for operational resilience risk management and informed decisionmaking across the firm.
About the Team
You will join BDOs IT Services function as part of the Service Management Office (SMO). Working closely with the Service Performance Manager you will collaborate with ServiceNow development Change & Release Cloud Operations and Engineering Workplace Experience Security Integrations and Data teams to uplift service management maturity and modernise foundational ITSM capability.
Key Responsibilities
Own governance of the CMDB and Common Service Data Model (CSDM) including CI classes attributes relationships lifecycle states and service mapping principles
Define and enforce data quality standards naming and tagging conventions reconciliation rules KPIs and health dashboards
Lead the CMDB and CSDM maturity roadmap aligned to ITIL v4 best practice
Partner with the ServiceNow Developer to govern Discovery coverage CMDB enhancements and automation
Drive audits remediation and continuous improvement across cloud network EUC applications SaaS and data platforms
Support risk management and audit readiness including ISO27001 evidence and reporting
About You
Proven experience owning or leading a CMDB and Configuration Management practice in a medium to large organisation
Strong handson knowledge of ServiceNow CMDB and CSDM with exposure to Discovery reconciliation and normalisation
Deep understanding of service mapping CI modelling and multidomain dependency management
Demonstrated ability to uplift data quality lifecycle governance and ITSM maturity
ITIL v4 Foundation certification (ServiceNow or CMDB/ITAM certifications highly regarded)
Strong analytical skills with the ability to translate complex concepts for nontechnical stakeholders
Collaborative governancefocused and confident influencing diverse technical teams
Why BDO
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors to guide and accelerate your professional career across a wide array of career pathways.
We provide our people with various health and wellbeing social financial and professional development benefits to help realise whats possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks retail discounts employee referral rewards study and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support cultural and religious leave and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One Bold Human Heart and Strive).
We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process we encourage you to contact our Talent Acquisition team at
Key Skills
About Company
Zodra je start werk je samen met het team om gegevensanalyse en -verwerking te automatiseren en optimaliseren. Je ondersteunt bij het ontwerpen en implementeren van informatiesystemen en draagt bij aan projecten die de klanttevredenheid verhogen. Jouw doorzettingsvermogen valt op tijd ... View more
