Director of Business Systems & Revenue Technology (Remote friendly)

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Mission

Make Marketing Sales and CS meaningfully more productive through trusted tooling and data. Own Docplanners GTM tech blueprint and turn it into shipped value fast with a small high-leverage team AI-powered automation product mindset tight user loops and predictable delivery.

Why now

We are mid-migration to Salesforce for Sales CS and Care while Marketing remains on HubSpot. Our GTM teams need higher throughput and fewer manual steps; fragmented ownership across internal systems slows them down and hurts data quality. We need a single accountable leader who can design build and ship like a founder while running a disciplined SDLC and vendor model at scale.

What you will do

Own

End-to-end GTM technology strategy and blueprint (CRM Marketing CPQ integrations AI identity) with clear accountability cost awareness and governance
Platform reliability data quality and service standards across all GTM systems

Deliver

Complete and stabilize the Salesforce migration with strong adoption and measurable SLAs
Predictable execution through quarterly commitments short delivery cycles and visible productivity gains
Seamless Salesforce HubSpot integration and trusted GTM data flowing to the DWH
AI-powered automation that removes manual work and improves speed and insight

Build

A high-performing GTM systems team and Center of Excellence
Modern delivery and operating model (CI/CD release discipline service catalog SLOs)
Strong vendor partnerships with clear ROI SLAs and accountability

*This role reports to the COO with a dotted line to the CPTO.

What success looks like (12 months)

Platform & Ownership

Salesforce migration complete stable and widely adopted with clear SLAs
End-to-end ownership of all GTM tools with a published service catalog RACI and intake SLAs
Reliable Salesforce HubSpot DWH integrations and trusted GTM reporting

Reliability & Productivity

Operational excellence: incident rate 50% MTTR < 4h change failure rate <10%
At least 3 AI automations live delivering meaningful frontline time savings
Data quality improving quarter over quarter through automated controls

People & Impact

Stakeholder NPS up across Sales CS Care and Finance
Small senior high-output team in place; vendors performing against SLAs

Measured By

Time-to-production and release predictability
Service SLOs (availability data freshness sync success)
GTM productivity gains and tool adoption
Data quality and reconciliation accuracy
Cost vs plan and vendor SLA attainment

Qualifications :

Experience

5 years building and leading GTM / business systems in scaled SaaS or marketplace environments
Delivered a large multi-country CRM or Service transformation
Hands-on ownership of Salesforce Sales & Service and a GTM Systems CoE
Shipped AI-powered automations in real GTM workflows
Led senior program and vendor management including RFPs SLAs and TCO / ROI evaluation

Skills

Salesforce delivery excellence: CI/CD environments releases SLAs incidents and enablement
HubSpot expertise and proven Salesforce HubSpot integrations
Strong integration and data foundations (APIs iPaaS data quality observability)
Clear executive communication; turns ambiguity into pilots roadmaps and results
Builder with a product mindset
High ownership; reliable partner to executives and teams

Additional Information :

Long-term incentive

Share Options plan

Flexibility and work-life balance

Remote or hybrid work model with or hub in Warsaw;
Flexible working hours
20/26 days of paid time off (depending on your contract);
Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

Private healthcare plan with Signal Iduna for you and subsidized for your family.
Multisport card co-financing for you to have access to sports facilities across Poland.
Access to iFeel a technological platform for mental wellness offering online psychological support and counseling.

We promote and embrace equal opportunities in our hiring process and also every day at work. When you apply for our roles you receive equal treatment regardless of age disabilities gender reassignment marital or civil partner status pregnancy or parental status race colour nationality ethnic or national origin religion or belief sex sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process we kindly encourage you to let us know. Behind those words youre reading theres a person (hi!) who already helped a candidate by adapting the interviews and now were lucky to have this person with us. So even if youve never asked for it before may this serve as a sign that now you can do so. We can only truly be equal if we adapt to each other.

We believe all humans in all their beautiful diversity should have equal rights dignity and respect. Period. Mariusz Gralewski CEO

Remote Work :

Employment Type :

Full-time

MissionMake Marketing Sales and CS meaningfully more productive through trusted tooling and data. Own Docplanners GTM tech blueprint and turn it into shipped value fast with a small high-leverage team AI-powered automation product mindset tight user loops and predictable delivery.Why nowWe are mid-m...