Benefits Consultant
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Be an essential element to a brighter future.
We work together to transform essential resources into critical ingredients for mobility energy connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves our customers and the planet.
Job Description
Albemarle is hiring for a Benefits Consultant. This position is a hybrid position located in our Charlotte NC corporate office.
The Benefits Consultant serves as Albemarles internal subject matter expert and drives the execution of employee benefits service delivery. This role ensures flawless day to day execution of U.S. and global benefit programs while driving modernization digital enablement and continuous improvement across the benefits ecosystem.
Operating as the bridge between strategy and execution the consultant translates Total Rewards COE design into clear scalable processes documentation and governance. This role partners closely with HR Service Delivery HRIS Payroll and external vendors to resolve complex cases enhance data quality and strengthen the end-to-end employee and manager experience.
With strong technical depth operational rigor and a continuous improvement mindset the Benefits Consultant ensures benefits programs run smoothly compliantly and in alignment with Albemarles global philosophy values and transformation roadmap.
Key Responsibilities
Benefits Administration & Operational Delivery
- Oversee daily administration of health & welfare life and disability voluntary benefits wellness programs time off programs and Leave of Absence coordination including escalations requiring SME expertise.
- Manage eligibility enrollment coverage corrections and vendor file interfaces in partnership with HRIS and HR Service Delivery.
- Troubleshoot and resolve complex employee cases navigating across carriers payroll HRIS and case management systems to ensure accurate timely outcomes.
- Support Annual Enrollment planning testing communications documentation updates and post enrollment reconciliation.
- Maintain strong SOPs process maps and knowledge articles to support self-service consistent execution and global scale.
Vendor Coordination & Issue Resolution
- Serve as the primary operations contact for benefits vendors managing escalations monitoring SLAs and ensuring strong operational performance.
- Partner with Total Rewards COE on vendor improvements renewals plan changes and new program alignment.
- Influence vendors and internal partners to uphold service standards and resolve issues with urgency and clarity.
Compliance Governance & Quality Assurance
- Ensure ongoing compliance with ERISA ACA COBRA HIPAA FMLA and internal governance standards.
- Support audits plan documents regulatory filings testing cycles and compliance reviews.
- Own operational governance forbenefits related case management ensuring SLA adherence documentation quality and consistent handling of sensitive or high impact issues.
- Conduct regular quality checks on data interfaces reporting and vendor outputs to mitigate downstream impacts.
Data Integrity Reporting & Analytics
- Review validate and reconcile data across HRIS vendor files payroll and case management tools.
- Use reporting and analytics to surface trends recurring issues root causes and insights that inform process or system enhancements.
- Partner with HRIS and Service Delivery to strengthen dashboards operational reporting and data integrity controls.
Project Implementation Automation & Continuous Improvement
- Supportbenefits related implementations system enhancements and cross functional initiatives.
- Identify opportunities to simplify processes reduce manual effort and introduce automation and AI enabled improvements across the benefits lifecycle.
- Apply strong projectmanagement rigorto requirements timelines testing and transition to steady state.
- Ensure new programs changes and enhancements are operationalized effectively with clear workflows documentation and change management.
Global Collaboration & Alignment
- Partner with global HR teams to ensure alignment between U.S. and international benefits operations where applicable.
- Support development of consistent global processes while respecting local regulatory nuances.
What You Bring
Required Experience & Skills
- Bachelors degree required.
- 5 years of experience in benefits operations vendor management or total rewards administration.
- Strong understanding of U.S. benefits regulations and experience supporting health welfare and leave programsincluding ERISA COBRA HIPAA FMLA or ADA.
- Strong analytical skills with demonstrated experience reconciling large data sets using Excel including pivot tables lookups (VLOOKUP/XLOOKUP) and data validation techniques.
- Experience resolving complex issues spanning employees vendors HRIS and payroll.
Preferred Experience & Skills
- CEBS SHRMCP or similar certifications preferred.
- Provenoperational and systems acumen; comfortable navigating HRIS vendor portals case management tools dashboards and data.
- Excellent problem-solving skills attention to detail and ability to independently manage sensitive or time critical cases.
- Clear confident communicator with ability to explain benefits concepts in practical employee friendly terms.
- Collaborative mindset with the ability to partner effectively across COE Service Delivery Payroll HRIS and external vendors.
- Process oriented and data driven with a continuous improvement mindset and willingness to challenge inefficiencies.
- Comfortable with technology and digital enablement including identifying opportunities for automation and AI.
- Experience resolving complex issues spanning employees vendors HRIS and payroll.
- Prior experience in an HR shared services or matrixed operating model.
- Exposure to global benefits programs or multinational environments.
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Benefits of Joining Albemarle
Competitive compensation
Comprehensive benefits package
A diverse array of resources to support you professionally and personally.
We are partners to one another in pioneering new ways to be better for ourselves our teams and our communities. When you join Albemarle you become our most essential element and you can anticipate competitive compensation a comprehensive benefits package and resources that foster your well-being and fuel your personal growth. Help us shape the future build with purpose and grow together.
Required Experience:
Contract
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
Albemarle Corporation (NYSE: ALB), headquartered in Charlotte, NC, is a global specialty chemicals company with leading positions in lithium, bromine and refining catalysts. We power the potential of companies in many of the world's largest and most critical industries, from energy an ... View more
