Job Responsibilities
Operational Planning & Readiness: Develop station operating procedures Standard Operating Procedures (SOPs) and service plans (including passenger flows and ticketing).
Safety & Security: Implement Workplace Safety and Health (WSH) policies design crowd control plans and ensure compliance with railway safety regulations.
Infrastructure & Maintenance: Oversee the functionality of station equipment (signalling passenger info systems gates) and manage facility maintenance including regular inspections.
Staff Management: Train deploy and supervise station staff to maintain service excellence.
Incident Management: Lead the response to service disruptions accidents or emergencies including coordinating with external agencies.
Stakeholder Liaison: Act as the primary contact for station operations managing interactions between management contractors and authorities.
Key Requirements & Qualifications
Experience: A minimum of 510 years of experience in railway operations specifically in managing station operations or passenger services.
Education: Bachelors degree in Transport Logistics Engineering or a related field; a Masters degree is often preferred.
Knowledge: Deep understanding of railway safety regulations (e.g. ROGS RM3) station facilities and emergency protocols.
Skills: Strong leadership analytical skills and proficiency in using IT systems for station management
At Surbana Jurong we put talent hard work teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
For more than 70 years, SMEC has built a reputation as a trusted partner on major transport and energy infrastructure projects around the world.