Front Desk Medical Receptionist (Medical Administrative Sr Rep) Evernorth Delray FL
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Job Location:
Delray Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
The Medical Administrative Senior Rep is an integral member of the multi-disciplinary team who functions under the direction and supervision of a registered nurse and/or licensed physician. The position provides professional courteous and friendly assistance to our customers.
Coordinates appointments handles multiple phone calls and reschedule/confirm appointments.
May handle cash coordinate schedule and follow up on phases of a surgery procedure and/or specialty referral appointments.
Provides exceptional customer service and maintains patient confidentiality.
Interacts with all levels of staff in a variety of departments; physicians patients families as well as external contacts such as employees of other healthcare institutions community providers and agencies concerning the healthcare of the patient.
What we expect from you:
GED/High School Degree
At least 1 or more years of customer service experience
At least 1 or more years of experience in cash handling typing scheduling applications experience preferred
Ability to convey information to customers in a warm clear concise manner.
Ability to maintain strictest level of patient confidentiality at all times
Ability to work in a fast paced environment
Solid Computer skills
Ability to work under minimal supervision
Excellent written and verbal communication skills
Team oriented
Strong time management skills
Responsible and reliable
Ability to work health center hours and locations
Bonus points for:
Medical terminology experience
Medical Assistant training or experience a plus as we will cross train with the MA role
Customer-centric Focus
Professional and mature
Dynamic personality
This Front Office role will be based in our health centers in Wellington and West Palm Beach and move to our new health center in Delray when it opens.
Cigna is committed to a healthy work force. New hires must complete a background check drug and nicotine screen to be employed in this role.
This role is patient facing & you must be fully vaccinated OR be required to undergo testing twice a week. Note in some locations local law requires the clinician to be vaccinated with no testing option in those locations local law takes precedent.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
