Position Overview:
The Manager Count Room is responsible for overseeing aspects of the Count Room such as table games count slot drop pick-up transferring the slot drop to the Count Room; ensuring compliance with applicable laws rules and regulations of the Gaming Commission Federal and State laws governing monetary transactions and company policies procedures and controls
Essential Functions:
- Ensures the integrity of all Count transactions
- Assists in table games count and slot drop counting money and reconciling gaming revenue
- Prepares various reports transfer sheets reconciles all totals to the Soft Count Summary; forwards all information to appropriate individual(s)
- Maintains a thorough working knowledge of laws rules and regulations of the Gaming Commission as well as company policies procedures and controls
- Manages team members of the Drop Count department. Maintains all records reports and other required paperwork in the Count Department
- Conducts the necessary research to effectively resolve Count disputes
- Facilitates the flow of information by attending regularly scheduled departmental meetings
- Held accountable for the accuracy and thoroughness of departmental records and reports
- Ensure effective recruitment hiring training recognition coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments
- Maintains the highest level of confidentiality
- Shared Services RWC and RWHV
Essential Requirements
- Ability to stand for extended periods of time
- Ability to supervise subordinate staff members
- Ability to operate currency/voucher counting equipment
- Ability to use computer equipment
- Ability to count large quantities of cash and prepare proper documentation thereof
- Ability to supervise subordinate staff members
Knowledge/Work Experience
- Must be 21 years or older
- High School Graduate or GED required BA/BS in a related field and/or a combination of education and related experience preferred
- Five (5) years of experience in a slot technical or guest service field with a minimum of three (3) years in a supervisor/manager role in a high volume complex resort casino environment
- Proven experience in a technical capacity with slot machines and slot performance systems
- Electronic training and/or certificate and/or a combination of experience and formal training
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
- Working knowledge and understanding of a broad range of slot machines and systems
Language Skills:
Ability to read analyze and interpret documents such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions percentages ratios and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand walk sit and use hands to finger handle or feel objects tools or controls. The Team Member is occasionally required to reach with hands and arms and to sit climb or balance and stoop stretch bend kneel crouch or crawl.
Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds and prolonged sitting during the shift.
Required Experience:
Manager
Position Overview:The Manager Count Room is responsible for overseeing aspects of the Count Room such as table games count slot drop pick-up transferring the slot drop to the Count Room; ensuring compliance with applicable laws rules and regulations of the Gaming Commission Federal and State laws go...
Position Overview:
The Manager Count Room is responsible for overseeing aspects of the Count Room such as table games count slot drop pick-up transferring the slot drop to the Count Room; ensuring compliance with applicable laws rules and regulations of the Gaming Commission Federal and State laws governing monetary transactions and company policies procedures and controls
Essential Functions:
- Ensures the integrity of all Count transactions
- Assists in table games count and slot drop counting money and reconciling gaming revenue
- Prepares various reports transfer sheets reconciles all totals to the Soft Count Summary; forwards all information to appropriate individual(s)
- Maintains a thorough working knowledge of laws rules and regulations of the Gaming Commission as well as company policies procedures and controls
- Manages team members of the Drop Count department. Maintains all records reports and other required paperwork in the Count Department
- Conducts the necessary research to effectively resolve Count disputes
- Facilitates the flow of information by attending regularly scheduled departmental meetings
- Held accountable for the accuracy and thoroughness of departmental records and reports
- Ensure effective recruitment hiring training recognition coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments
- Maintains the highest level of confidentiality
- Shared Services RWC and RWHV
Essential Requirements
- Ability to stand for extended periods of time
- Ability to supervise subordinate staff members
- Ability to operate currency/voucher counting equipment
- Ability to use computer equipment
- Ability to count large quantities of cash and prepare proper documentation thereof
- Ability to supervise subordinate staff members
Knowledge/Work Experience
- Must be 21 years or older
- High School Graduate or GED required BA/BS in a related field and/or a combination of education and related experience preferred
- Five (5) years of experience in a slot technical or guest service field with a minimum of three (3) years in a supervisor/manager role in a high volume complex resort casino environment
- Proven experience in a technical capacity with slot machines and slot performance systems
- Electronic training and/or certificate and/or a combination of experience and formal training
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
- Working knowledge and understanding of a broad range of slot machines and systems
Language Skills:
Ability to read analyze and interpret documents such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions percentages ratios and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand walk sit and use hands to finger handle or feel objects tools or controls. The Team Member is occasionally required to reach with hands and arms and to sit climb or balance and stoop stretch bend kneel crouch or crawl.
Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds and prolonged sitting during the shift.
Required Experience:
Manager
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