EHR-Program Coordinator

Open: March 18 2026 Close: April 2 2026 Job Title: Program Coordinator Department: Emergency Housing Repair Reports To: Director Hours: 40 Hrs/Wk Full TimeSalary: Based on Salary MatrixBenefits Requisition: 887 *Salaries are market competitive. For accurate salary information call or email The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical dental vision life insurance a retirement/401(k) plan with profit sharing paid holidays and paid time off including birthday Summary:Responsible for coordination for the Emergency Housing Repair Program and providing administrative support for the Property Manager. This person will disseminate information and explain policies and procedures to Tribal Members in person and by Duties and ResponsibilitiesAnswers incoming phone calls and responds to client inquiries in a timely courteous and informative and replies to program emails ensuring professional communication and appropriate explains the application process to potential applicants including eligibility criteria required documentation and steps for applicants with the correct application form and ensures they understand how to complete and return submitted applications to confirm the applicant meets basic program eligibility ownership of the property where repairs are requested using available databases or tribal internal verification is not possible requests that the applicant provide acceptable documentation proving homeownership (e.g. deed property tax bill mortgage statement court documents).Reviews the applicants submitted list of needed repairs and works with the homeowner to prioritize the issues in order of urgency or that repair requests fall within the scope of work allowed under the programs policy an up-to-date list of approved contractors including specialties contact information and documentation (e.g. W-9s insurance).Seeks to expand the contractor pool by establishing new contacts reaching out to local service providers and building long-term relationships to ensure program visits homes to assess what needs to be repair estimates either from existing contractors or through estimates provided by submitted contractor estimates to confirm the proposed repairs comply with program guidelines allowable expenses and multiple estimates when available to identify the most cost-effective and reasonable option for the needed that cost comparisons are fair and documented to support program transparency and fiscal with contractors their preferred method of payment (mail in-office pickup or direct deposit).Provides necessary documentation (e.g. direct deposit forms) to contractors interested in enrolling in electronic payment the identity of any contractor picking up checks in person by checking government-issued identification before and collects W-9s and invoices required for processing contractor repair work in consultation with the contractor clearly communicating the amount the program will cases where repair costs exceed program funding limits informs the homeowner of any financial responsibility they may need to with other departments to coordinate repairs for homes and shares need documents such as contact information estimates and for Elders and Vulnerable Adults with other departments such as Elders Set Aside and Adult Protective mutual understanding between all parties before work directly with the applicant that the repair work has been completed to their goes to home to ensure work submitted final invoices and any required documentation verifying job approved payments through Microix or the designated financial management documents each payment and updates program records to reflect available funds per all financial documentation is thorough accurate and accessible for audits or reporting well-organized physical and/or digital files for each applicant including applications repair estimates payment records and are securely stored after project completion and reopened as needed for future assistance requests or follow-up other duties as for the Intake Specialist as needed ensuring continuity in client intake operations. Duties may include:Greeting and assisting walk-in and accepting applications and other program documents for Emergency Housing Repair and Property program eligibility documentation requirements and processing timelines to phone calls and routing inquiries and organizing incoming applications and supporting backup for Property Management functions when necessary which may include:Assisting with tenant communication maintenance requests and follow-up with scheduling of property inspections or contractor and organizing property-related documents such as lease agreements or repair day-to-day operations to ensure that property-related issues are addressed promptly and in accordance with program ResponsibilitiesThis position will have no supervisory duties. Qualifications and RequirementsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and/or ExperienceHigh school diploma or general education degree (GED) required; and at least 5 year of related administrative experience and/or training required. Experience and knowledge using word processing spreadsheet and database software (i.e. Word for Windows Excel Access etc.) Picture-It Outlook and Publisher software is also required. Must be able to operate a digital SkillsAbility to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the SkillsAbility to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar AbilityAbility to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized Skills and AbilitiesMust be a Puyallup Tribal MemberMust have valid WA State Drivers License and proof of insurance. Must be able to pass a background checkMust have an excellent attendance be able to type at least 30 to read analyze and interpret common property maintenance procedures and be able to maintain confidentiality and be sensitive to Tribal Members have positive interpersonal skills to develop trust of Tribal Members and work effectively with other departments and agencies in order to meet departmental goals and DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential the ability to operate a typewriter personal computer multi-line telephone calculator facsimile and the ability to read write communicate and interpret information accurately in the ability to concentrate and consistently produce accurate performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; reach with hands and arms and perform repetitive motions with hands and wrists; and talk or employee occasionally is required to stand and employee must occasionally lift and/or move up to 10 vision abilities required by this job include close vision color vision and ability to adjust EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential noise level is physical exertion is low to is frequently performed in an office required to visit work site and property locations sometimes entering vacant buildings using caution and watching for are frequent employee contacts and interruptions during the maintain Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of Preference Employer as Required by LawOnline Application Tips:1. If you are using a PC use Chrome. If you are using a MAC use Safari.2. Upload additional documents (resume cover letter letters of recommendation proof of Indian blood etc.) to the resume tab as one (1) PDF file or email documents to and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.3. Indian Hiring Preference send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in email us at or call .4. Provide 3 references (we cannot obtain references from direct family members mother father grandparents sisters brothers or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers subordinates or other supervisors but we can accept a personal reference from someone who is familiar with your work ethic habits and attendance. You can send in letters of recommendation to To add more employment education references etc. click on the small sign at the top right corner of the page.6. When entering salaries only use numbers. Do not use any other characters (such as . or $)7. After you submit your application you will receive an email confirmation. If you do not receive an email please call the office to confirm submission.*Please do not wear perfumes colognes or strong scents to your interview. Some employees are you have any questions about the positions or the online application please call or email Puyalupabsh Tacoma WA 98404