FOIA Program Project Manager
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Leads day-to-day execution of FOIA (Freedom of Information Act) Compliance support effort ensuring staffing schedules quality control deliverables and communications support VA FOIA Service operations. Coordinates performance reporting and drives corrective actions when metrics or quality trends indicate risk.
Key Responsibilities
- Own the contract management rhythm: kickoff staffing plan schedules risk register quality checks and recurring status reporting.
- Manage team throughput and quality across request intake/processing tracker updates and deliverable submissions.
- Serve as primary interface to the COR and Government leadership for operations issues and corrective action plans.
- Ensure invoice-cycle accountability: assigned work completion rolling release tracking page-count reconciliation and documented justifications for any Government-caused delays.
- Lead internal QA: spot checks of correspondence and redactions; coordinate retraining when error trends emerge.
- Maintain required logs (meeting participation training) and ensure staff participation in VA daily updates and bi-weekly FOIA training.
Required
- Bachelors degree in business Public Administration Information Systems Legal Studies or related field (or 4 years of relevant experience in lieu of degree).
- 3 years managing teams or federal support operations; 1 year supporting FOIA records management privacy programs or similar compliance functions.
- PMP (or demonstrated experience managing FOIA workflows)
- Working knowledge of FOIA processing lifecycle request types deadlines fee categories and exemption framework sufficient to manage workflow and quality.
- Strong written and verbal communication; proven ability to deliver performance reporting identify operational risks and drive corrective actions.
- Must be local to DMV. Primarily remote with occasional on sites in DC.
- Must be able to obtain VA access (background investigation) and a PIV badge; must sign NDA.
Preferred
- Experience managing FOIA operations in a federal eFOIA case management system (any platform).
- Experience building and using dashboards/metrics for backlog burn-down timeliness and error rate management.
What success looks like (first 6090 days)
- Completes VA onboarding system access and required training; demonstrates command of the teams SOPs and templates.
- Produces accurate work products in the eFOIA system and maintains real-time tracker accuracy for all assigned actions.
- Meets timeliness and quality expectations (clear error-free correspondence; well-documented exemptions/redactions).
HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation gender identity) national origin age disability veteran status or any other protected status. If you need a reasonable accommodation during the application process please contact
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
