Job Summary:
The Senior Program Manager will be responsible for leading the planning structuring and execution of high-priority strategic initiatives across the organization. This role will operate in environments with evolving scope and will be expected to define workstreams develop execution plans and drive alignment across cross-functional stakeholders including executive leadership and external partners. Reporting to senior executive leadership this role is responsible for end-to-end ownership of complex programs including program design roadmap development execution management and delivery of outcomes aligned to organizational priorities. Responsibilities include developing program plans internal scope of work proposals managing multiple concurrent initiatives and driving implementation of operational solutions. The Senior Program Manager is accountable for ensuring that initiatives are structured effectively executed within defined timelines and resource constraints and deliver intended outcomes. This role will serve as a key partner to executive leadership providing visibility into program progress identifying risks and framing decisions to support effective execution.
Core Values:
This position requires a high degree of Collaboration multiple internal domains to ensure alignment with client executives and external reporting entities. The role requires Courage to drive performance excellence in a matrix reporting environment and Agility to implement and deploy new measures and new models of care and Respect for colleagues in service of accomplishing highly integrated objectives.
Responsibilities:
Define program scope workstreams and execution approach in collaboration with executive leadership particularly in environments where requirements may not be fully defined.
Develop and maintain comprehensive program roadmaps timelines and milestone tracking across multiple concurrent initiatives.
Demonstrate strong critical thinking abilities and a solid foundation in broad business fundamentals with a proven capacity to analyze and solve complex problems.
Experienced in reviewing and evaluating project cost estimates.
Lead and drive cross-functional teams to ensure alignment accountability and forward progress across stakeholders.
Identify dependencies risks and gaps in execution plans and proactively develop mitigation strategies.
Facilitate coordination across internal stakeholders and external partners including consultants and vendors as applicable.
Support evaluation and coordination of operational processes systems and vendor solutions required to enable program objectives.
Identify resource needs across impacted functions and support planning efforts to align staffing and operational capacity with initiative requirements.
Frame key decisions tradeoffs and recommendations for executive stakeholders to enable timely and effective decision-making.
Establish and lead governance structures including working sessions program reviews and executive update meetings.
Ensure accurate and comprehensive documentation of program plans decisions timelines and resource allocation.
Monitor program performance against defined milestones and adjust execution plans as needed to ensure delivery.
Appropriately escalate risks issues or decisions that may impact timelines or outcomes to executive leadership.
Other duties as assigned.
Work Experience:
8 years of project or program management experience with at least 3 years of experience in healthcare domain leading complex cross-functional initiatives preferably within a healthcare or healthcare services environment-preferably in anesthesiology perioperative services or surgical care.
Demonstrated experience operating in ambiguous or early-stage initiative environments where structure and execution plans must be defined.
Experience leading large-scale operational initiatives with executive visibility and stakeholder complexity.
Prior experience in healthcare operations healthcare staffing or related operational environments preferred.
Proven success managing multiple initiatives or a program of work simultaneously.
Experience working closely with executive leadership and external partners.
Experience with commonly recognized project management methodologies including Agile Kanban Lean or similar frameworks.
Experience with tools such as MS Project Smartsheet or Jira and familiarity with EHR systems (Epic Cerner or similar).
Knowledge Skills and Abilities:
PMI or PMP certification preferred (or required based on internal standards).
Exceptional interpersonal skills with the ability to build collaborative relationships and influence outcomes without direct authority.
Strong strategic thinking problem-solving and analytical skills.
Ability to operate effectively in fast-paced evolving and ambiguous environments.
Strong organizational skills with the ability to manage multiple priorities and complex initiatives simultaneously.
Excellent communication skills including the experience presenting to C-suite level executives and facilitate decision-making discussions.
Ability to identify risks dependencies and operational constraints and proactively drive resolution.
Strong documentation program tracking and reporting capabilities.
Advanced knowledge of MS Office Suite (Word Excel Outlook PowerPoint); experience with project management tools (e.g. Smartsheet) preferred.
Education:
Bachelors degree in business administration Healthcare Administration Project Management or related field.
Masters Degree preferred.
Certificates And Licenses:
PMI or PMP certification required.