Senior Engineer – Mechanical Design Genset

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Career Area:

Engineering

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Product Support Team of 7 responsible for warranty commissioning dealership aftersales and presales support and training.

We are planning to expand the team by five new roles with an emphasis on strengthening our commissioning and training capabilities.

Challenges

Developing commissioning capabilities:
The current commissioning processes and expertise need further definition and structure to meet growing customer and product demands.
Building a comprehensive training portfolio:
The existing training offering is very limited and delivered in an ad hoc manner. There is a need to modernize and formalize the entire training portfolio including:
- Customer training programs
- Product-specific technical training
- Standardized course content materials and delivery formats
Scaling training delivery:
As the product range expands the team must develop consistent scalable training solutionse-learning documentation and handson trainingto ensure both internal teams and customers are properly equipped.

Degree requirement:

B.E/ 10-15years

Opportunities

Strengthen customer experience and brand perception
By developing structured commissioning processes and a modern professional training portfolio we can elevate the overall customer experience. A consistent highquality onboarding and support journey directly enhances brand trust and longterm loyalty.
Build and scale a highperforming Product Support team
The expansion offers the opportunity to shape a specialized team with clear roles strong technical skills and defined workflowsbringing together commissioning product training customer education and dealer support under one cohesive structure.
Develop a unified market-ready training ecosystem
Creating a standardized suite of training programsdigital inperson and hybridwill not only improve dealer and customer competence but also position training as a differentiating value proposition. A modernized portfolio supports:
- New product launches
- Upskilling of dealers worldwide
- Improved service consistency across regions
Support new sales channels and directtocustomer models
As the company explores direct sales and new distribution channels a mature customer training and commissioning function becomes critical. It ensures customers receive the right support regardless of channel.
Drive additional revenue through value-added services
Professional training extended commissioning options and premium service programs can become additional revenue streams. Customers often pay for structured training certification and advanced service packages when they see clear value.
Expand dealer network impact
With 120 global dealers and plans to grow this network a strong training and commissioning function will improve dealer performance reduce support burden and increase product adoptionultimately driving higher sales and stronger brand representation worldwide.

3. Warranty Specialist

Locations: Brno Czechia or Bangalore
Scope: Global role

Role Overview

A customerfocused role responsible for processing global warranty claims and supporting warranty-related activities. This is both an administrative and technical role requiring strong communication and analytical skills.

Key Responsibilities

Process and evaluate global warranty claims in line with company procedures.
Manage warranty documentation approvals and reporting.
Communicate effectively with dealers customers and internal teams regarding claim status.
Support warranty policies process improvements and compliance efforts.
Provide product insights and feedback to engineering and quality teams.

Requirements

Technical background in engineering (degree or relevant experience).
Knowledge of engine or generator set systems is preferred (including candidates from companies like Bobcat or similar sectors).
High level of customer focus and exceptional written and verbal communication.
Ability to manage detailed administrative tasks with accuracy and speed.

Additional Information: This job required 5days working from office.

Posting Dates:

March 13 2026 - March 26 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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Required Experience:

Senior IC

Career Area:EngineeringJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more su...