Managers in this role get to:
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
- Improve the company: Make recommendations to enhance processes and boost ease and efficiency
- Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge
Qualifications :
Our most successful candidates will have:
- A Bachelors Degree
- Three years operations and management experience; Process transformation experience required
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements - Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Experience in managing mid-size team 100-200 FTEs is a benefit
- Background in the travel vertical/industry will be a major plus
- Excellent working knowledge of MS Office applications previous experience managing mid to large teams and travel experience is an advantage
Additional Information :
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and paid breaks
- Competitive salary and clear career progression
- World-class on-the-job training
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectationsImpact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis...
Managers in this role get to:
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
- Improve the company: Make recommendations to enhance processes and boost ease and efficiency
- Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge
Qualifications :
Our most successful candidates will have:
- A Bachelors Degree
- Three years operations and management experience; Process transformation experience required
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements - Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Experience in managing mid-size team 100-200 FTEs is a benefit
- Background in the travel vertical/industry will be a major plus
- Excellent working knowledge of MS Office applications previous experience managing mid to large teams and travel experience is an advantage
Additional Information :
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and paid breaks
- Competitive salary and clear career progression
- World-class on-the-job training
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
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