Data Product Specialist

Lagos - Nigeria

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Role Overview
We are looking for an experienced Data Product Specialist to support the monitoring maintenance and continuous improvement of our data dashboards across multiple African markets.
This role requires strong SQL and BI tool experience the ability to monitor real-time data and identify anomalies and a good understanding of data products and data pipelines in order to effectively communicate with product and engineering teams.

Key Responsibilities

Dashboard Management & Maintenance

Historical Data: Manage and update editable BI dashboards across multiple African markets ensuring high visualization standards and logic accuracy.
Real-time Data: Oversee real-time monitoring systems; identify improvements and functional gaps to guide product iterations.

Business Enablement & Training

Act as the primary point of contact for front-line business teams across Africa.
Provide manual instuction and support to business teams on how to use dashboards effectively.

Vigilant Monitoring & Anomaly Detection

Proactively monitor all dashboards and identify abnormal data patterns.
Investigate data anomalies determine possible root causes and lead the issue-to-resolution cycle.
Escalate data issues and provide clear feedback to product or engineering teams when necessary.

Requirements

Technical Proficiency: Expert-level SQL skills and extensive experience with BI Platforms (e.g. Power BI Tableau).
Experience: 35 years of experience in Data Product Operations Data Analysis or a related field. Experience with customer service business is a major plus.
Analytical Mindset: Proven ability to monitor high-frequency real-time data and a product-first approach to solving systemic data issues.
Communication Mastery: Exceptional ability to explain technical concepts to non-technical stakeholders and influence R&D priorities.
Adaptability: Comfortable working across multiple time zones and cultures.

Required Experience:

Manager

Role OverviewWe are looking for an experienced Data Product Specialist to support the monitoring maintenance and continuous improvement of our data dashboards across multiple African markets.This role requires strong SQL and BI tool experience the ability to monitor real-time data and identify anoma...