We are seeking a versatile customer-focused part-time Print Production & Retail Sales Associate to support both our growing print operation and day-to-day retail store activities. This role is ideal for someone who is comfortable in a fast-paced customer service environment has a strong eye for design and is confident using both traditional graphic design tools and newer AI-powered creative tools to work efficiently.
In this position you will assist customers with a wide range of retail services including Amazon returns UPS drop-offs domestic and international shipping copies scanning faxing and other business service needs. You will also support our print department by helping create edit and prepare files for production with an emphasis on speed accuracy and quality.
We are looking for someone with working knowledge of Adobe Creative Suite especially Photoshop and InDesign and familiarity with AI-assisted design workflows. Experience writing clear prompts and using tools such as ChatGPT and/or Google Gemini to quickly generate and refine ideas or images is a major plus. Prior print production experience including items such as business cards postcards wide-format printing or bindery is highly preferred though not required.
This is a great opportunity for someone who wants to grow with a developing print business. If you exceed expectations there is potential for advancement into a full-time Print Production Manager / Graphic Designer role (this could happen pretty quickly).
Key Responsibilities
Deliver outstanding customer service in person and over the phone
Process Amazon returns UPS drop-offs and domestic/international shipments open mailboxes etc.
Assist customers with copies scanning faxing binding laminating and related services
Recommend and upsell products and services based on customer needs
Use Adobe software and AI tools to help create or refine print-ready designs
Support print production for a variety of materials including marketing and business documents
Operate store equipment software and point-of-sale systems accurately and efficiently
Maintain a clean organized and professional work environment
Learn all aspects of store operations and assist wherever needed
Preferred Qualifications
Retail or customer service experience
Strong computer and internet skills
Working knowledge of Adobe Creative Suite especially Photoshop and/or InDesign
Familiarity with AI design tools and prompt-based image generation
Print production experience is a strong plus
Friendly professional and genuinely helpful attitude
Fast learner with a willingness to grow into additional responsibilities
Bilingual in Spanish is a major plus
High school diploma or GED required
Able to lift 40 pounds
What Were Looking For
The ideal candidate is dependable adaptable and eager to learn. Packing and shipping skills can be taught so prior UPS Store experience is not required. We value strong communication problem-solving ability attention to detail and a willingness to take initiative in both customer service and print production.
Required Experience:
IC
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copie...