Business Development Associate (Ha Noi)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Some careers open more doors than others.
If youre looking for a career that will unlock new opportunities join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) helps deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals families business owners investors and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and together with our Private Bank are present across the worlds most important markets booking centres and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
We are currently seeking a high caliber professional to join our team as an Business Development Associate.
Principal Accountabilities
Provide service and sales excellence in identifying and meeting the needs of the WPB customers to meet and exceed business sales targets by delivering sales results for the core products and cross sell.
Provide critical support to the sales team to achieve sales excellence
- Process post application & sales process with internal stakeholders (eg; GWIS FOL CEPS fulfillment etc.) to facilitate smooth delivery of customer service and sales.
- Manage all dealership incentive (eg car dealer incentive etc.) in a timely manner.
- Manage the reporting elements and generate trends/ analysis/ key statistics/ reports/ data to help improve overall efficiency productivity and effectiveness of Mobile Sales
Provide excellent customer services
- Provide support to the RBWM business by actively and reactively assisting customers for account enquiries and ongoing account maintenance.
- Provide assistance to the Sales team on SNAG (ie: investigation) items and support sale team in the fulfillment of the sales / customer needs
- Act as Customer interface with Service Delivery - Ensure that customers needs are met by ensuring that facilities are executed efficiently and accurately
Operational Excellence
- Assist line managers to highlight process deficiencies and recommendations
- Contribute by active participation to identify wok improvement to automate centralize migrate to ensure high efficiency in servicing customers. Eliminate non value added work without increasing risk to bank
Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
- Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
- Ensuring strict compliance with government banking regulations
- Timely implementing internal and external audit points together with any issues raised by external regulators
- Stay vigilant and identify operational risks based on people process systems and external arising from fraud unauthorized activities error omission inefficiency system failure and external events
- Report to line manager for assessing the impact and likelihood of risk materializing and vulnerability.
Qualifications:
- Min diploma holder with 1year work experience in relevant field.
- Independent worker with the ability to multi task work under pressure and meet tight deadlines. Good time management.
- Excellent customer service orientation. Good communication skill.
- Strong capacity to handle details and workflow processes efficiently and effectively.
- Strong competency in Microsoft Office (esp word and excel)-For incumbent focusing on MI very strong excel/access s skills is required
- Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage.
Youll achieve more when you join HSBC.
is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited
Required Experience:
IC
Key Skills
- Revenue Growth
- Customer Services
- Business Analysis
- Business Administration
- Account Management
- Business Management
- Database
- Business Operations
- Business Sales
- Salesforce
- Market Research
- Product Management
- Client Services
- Business Relationships
- Sales Process
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
