Scheduler
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Scheduler Make a Difference Every Day
Looking for a career where what you do actually matters You just found it.
Senior Helpers a leading international senior home care company is looking for an energetic organized and people-loving Scheduler to join our Ames this role youre the heartbeat of our operationconnecting caregivers with clients and making sure everyone gets the support they need when they need it.
This isnt your average scheduling job. Youll be solving puzzles supporting an amazing team of caregivers and helping seniors live safely and comfortably at home. Every day is a little differentand every day makes a real impact.
If you love a fast-paced environment enjoy thinking on your feet and take pride in keeping things running smoothly youll fit right in here.
Why youll love it here:
Youll make a real difference in peoples livesevery single day
Be part of a supportive team-first culture
Work with a company that truly values and invests in its people
Grow your skills while helping others thrive
At Senior Helpers we dont just fill scheduleswe build relationships support our community and take care of each other along the way.
What Youll Do
Manage daily scheduling operations with a focus on efficiency accuracy and client satisfaction
Match caregivers to clients based on care plans availability and compatibility
Maintain a complete and accurate schedule at least 7days in advance
Respond quickly and effectively to call-offs emergencies and scheduling conflicts
Communicate schedule updates and caregiver changes clearly and proactively to clients and families
Track and document all scheduling updates in company systems
Serve as a key point of contact for client families regarding scheduling needs
Answer phones and serve as a front-line support for the office
Help keep the Ames office running smoothly day-to-day
Collaborate with internal team members to identify hiring needs
Help maintain caregiver compliance by tracking certifications licenses and required documentation
Assist in the field as needed including caregiving support and completing client assessments
Report directly to the Director of Operations (DO)
Build strong relationships with caregivers and clients to foster a positive experience
Support leadership in resolving concerns incidents or service issues
What You Bring
High School Diploma or GED required
At least 1 year of scheduling staffing or logistics experience preferred
Customer service experience strongly preferred
Home care or healthcare experience (including caregiving or assessments) is a plus
Strong organizational and multitasking skills in a fast-paced environment
Excellent communication and interpersonal skills
Ability to think quickly problem-solve and make sound decisions
Comfortable handling multiple phone lines and high call volume
A team-oriented mindset with the ability to also work independently
Why Join Senior Helpers
Competitive pay bonus opportunities
401(k) with company match
Health Dental and Vision Insurance
Short-term & Long-term Disability
Life Insurance
Paid Time Off
Pay On Demand options
Employee discount programs
A supportive team-driven culturewhere your work truly makes a difference
Senior Helpers is an equal opportunity celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion age sex national origin disability veteran status sexual orientation gender identity or any other protected status under applicable law.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Now Hiring Reliable Caregivers to Work in Ankeny, Ames & Surrounding Areas! Are you a compassionate, dependable caregiver looking for a fulfilling career? S...
