Finance Assistant Income Audit

EOE/AA/Disabled/Veterans

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.

If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.

The Finance Assistant - Income Audit core responsibility of the Income Auditor is to check that all charges raised by each department have been properly posted to guests accounts or otherwise accounted for the correct procedures have been followed and that all daily income that should have been received by the hotel was received.

What will I be doing

As Income Auditor you will be responsible for performing the following tasks to the highest standards:

• Audit the daily revenue figures supporting reports and vouchers as well as audit the daily General Cashiers Report.

• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.

• Ensure all gifts or entertainment voucher are controlled as per the policy.

• Review all entertainment dockets and officers checks ensuring that all are authorized and signed with the appropriate level of detail.

• Check that complimentary rooms have been appropriately authorized.

• Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.

• Ensure the relevant Front Office and Outlet reports are printed audited and filed in chronological order.

• Verify transactions posted in the daily report including but not limited to credit cards city ledger crew allowances paid outs allowances and rebates miscellaneous charges voiding car park revenues and room safe keys.

• Prepare rebate and allowance summary and rebate journal.

• Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.

• Prepare daily revenue report for the Director of Finance / Assistant Financial Controller.

• Ensure that all concessionaires revenue are reconciled and recorded accurately.

• Check the Room Rate Discrepancy Report to ensure that all rate changes upgrades etc. have been properly authorized.

• Ensure that the Room Status Discrepancy Report is printed twice daily and any exceptions noted are reported.

• Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.

• Follow up on any discrepancies incomplete work or missing information with the relevant departments.

• Ensure all paid out vouchers have proper authorization signatures and backup.

• Follow up with Revenue / Reservation team to ensure that no-shows are reviewed and charges made accordingly.

• Audit the daily food and beverage report verifying the cashiers remittance to the General Cashiers Report.

• Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.

• To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.

• Ensure the accurate and timely input of data to the general ledger system.

• Maintain adequate and up to date files.

• Conduct monthly house float and petty cash count and safety deposit boxes audit.

• Check and ensure that room variance reports are properly kept and interpreted reporting any unreasonable variance promptly.

• Ensures the relevant Front Office reports are printed audited and filed.

• Verifies transactions posted in the daily report including but not limited to credit cards City Ledger crew Allowances Paid Outs Allowances miscellaneous charges car park revenues and room safe keys.

• Audit all city ledger billing to ensure completeness and accuracy.

• Audits the Banquet event orders and makes sure every function statement is correct and corresponds to the banquet contract. Any changes need to be verified and authorized by the Banquet Manager.

• Reviews all entertainment dockets and officers checks ensuring that all are authorized and signed.

• Audits the daily cash summary prepared by the General Cashier and records the summary in the General cashiers report. Cashier over/under must be recorded in the relevant reports and followed up with the outlet manager or reception manager with the results reported to the Director of Finance.

• Spot checks docket prices with menu prices.

• Spot checks cashier float counts (surprise check).

• Posts audited revenue to F&B monthly report.

• Prepares Daily Statistics Report for the Assistant Financial Controller.

• Audit the Duty Managers worksheet ensuring it corresponds to the computer reports.

• Validates the Discount Voucher and checks the expiry date.

• Submit Tourism Tax reconciliation report to Assistant Financial Controller/ Director of Finance on monthly basis on specific deadline.

• Submit Service Tax reconciliation report to Assistant Financial Controller/ Director of Finance on Bi-Monthly basis on specific deadline.

• Performs any reasonable additional task in order that the department functions smoothly.

• Reconcile all bills from Front Office against the OnQ. This encompasses tracking of voucher serial number to ensure completeness and accountability. These are including Miscellaneous voucher Recreation activities bills/voucher kid clubs bills Laundry bills from Micros posting and Paid Out voucher

• Collect and check all rebates posted by Front Desk to ensure compliance with SOP for management review.

• Collect and check the following Micros transactions for management review which include F&B Discount Void Complimentary and F&B Open Key posting.

• Ensure the interfaced data transfer from POS system to the PMS is reconciled and the reconciliation is complied and signed off daily by Assistant Financial Controller/Director of Finance.

• Ensure that the interfaced data transfer from POS to the back office accounting system (SUN) is verified daily and adjustments properly documented

• Ensure that the interfaced data transfer from various system (Internet Telephone Minibar) to the back office accounting system (SUN) is verified daily and adjustments properly documented

• Ensure that the total revenue is reconciled with the total settlements and any discrepancies are investigated promptly.

• Assist to prepare monthly Balance Sheet Reconciliation if require by the Management.

• Handle all requests and inquiries in a timely and efficient manner.

• Flexible in relation to working hours especially at month end.

• Perform any additional tasks assigned to ensure that the department functions smoothly.

• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for

An Income Auditor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• University Degree preferablyinCommerce Accounting & Managementor any otherAccounting qualification.

• Previous experience in a managerial operational accounting role.

• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.

• Knowledge of F&B cashiering front desk cashiering and night audit.

• IT qualificationFidelio & Micros/ training.

• Proficient in Microsoft Office applications.

• Good communication and analytical skills.

• Possess system skills in OnQ OPERA Micros SUN.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!