Analyst HR Direct, WFA

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate creating rewarding opportunities and amazing spaces where people can achieve their doing so we will build a better tomorrow for our clients our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion operations in over 80 countries and a global workforce of more than 93000 as of September 30 2019. JLL is the brand name and a registered trademark of Jones Lang LaSalle Incorporated.

What this job involves:

Resolve Tier 1 queries and transactions related to core HR processes

Maintaining data in Workday pertaining to employee life cycle such as Promotion Transfer Contract extension Title change Probation & other job change transactions

Managing Employee On boarding & Exit formalities

Provide query resolution for Employee Self Service/Manager Self Service requests

Manage Letter creation activities related to Increments Promotion Transfer Termination Employee Type changes etc.

Managing employee benefits/leaves and Payroll transactions/cases

Managing semi-functional issues in Workday

Demonstrate good proficiency in HR processes and standard operating procedures

Communicate and distribute processes policies and other relevant documentation to employees needed to resolve the query/issue

Managing & Coordinating queries on Case management tool

Adhere to and demonstrate proficiency in agreed KPIs KRAs SLAs and customer service standards

Ability to challenge the status quo and implement process improvements to enhance the end user and HR partner experience

Managing payroll activities for Southeast countries & Australasia

Key Skills

Demonstrating good understanding of core HR management practices processes procedures and policies

Good written and verbal communication skills

Previous experience in Workday HR environment preferred or similar HR ERP desirable

Knowledge of Case Management tool an added advantage

Knowledge on MS Office Suite skills (Word Excel Outlook)

Bachelors degree in Human Resources or Personnel Management

1-2 years of experience in HR or client services role preferred

Sound like you In this role your key responsibilities will include:

Highly Organised and Self-motivated

Ability to work in a fast-paced environment with constant deadlines

Good Customer service skills using efficient processes

Proactive in achieving results and seeking improvements

Strong teamwork interaction and orientation

Attention to detail and ability to work towards tight deadlines

Ability to adapt and drive change to derive efficiencies/productivity

Result oriented and Proactive in achieving results

What we can do for you:

At JLL We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.