Senior Receptionist
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Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Your experience matters
At Sycamore Springswe are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Health (Medical Dental Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program mental physical and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
About Us
People are our passion and purpose. Sycamore Springs is a 48 bed hospital located in Layfette IN and is part of Lifepoint Health a diversified healthcare delivery network committed to making communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters
How youll contribute
The Senior Receptionist will provide front office support in a physician office setting. This position will also coordinate and oversee the activities of the front office team members to ensure effective and efficient front office workflow.
Qualifications and requirements
High School Diploma or GED preferred.
Required - 1 year work experience in a medical or dental office environment or equivalent healthcare experience.
Preferred - Previous experience working in a medical setting. HIPAA knowledge.
Essential Functions:
Answers telephone promptly and courteously takes accurate and complete messages forwards or answers inquiries as appropriate. Schedules all patients according to policy and procedures.
Collects verifies and performs insurance eligibility into the practice management system. Collects co-payments or old balances and provides written receipts for all payment transactions.
Makes patient record available to physician or clinical staff as needed. Prepares EMR for new patients to include all essential patient information. Verifies and updates existing patients annually.
Scans all patient information into appropriate area in practice management system.
Balances and closes cash drawer. Downloads appropriate documentation into designated files.
Ensures supplies equipment and work environment are kept clean well stocked and organized at all times.
Phones electronically submits or faxes prescriptions/ refills to pharmacies.
Identify front office issues and recommend solutions to Practice Manager.
Report patient concerns and/or complaints to Practice Manager.
Monitor the flow of patient check-in and check-out.
Excellent communications and effective teamwork with patients providers clerical and front office team members.
Train all new front office staff.
EEOC Statement:
Sycamore Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.
Required Experience:
Senior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more
