Communications Engagement Manager , Innovation and Engagement
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazon Web Services (AWS) is seeking an experienced Communications and Engagement Manager to support the AGS Asia-Pacific Japan and China (APJC) Executive and Internal Communications team. This is a unique opportunity to play a key role in one of AWSs most dynamic and high-growth regions supporting a 14000 builder community across APJC.
In this role you will own the end-to-end planning content development and execution of our quarterly All APJC Meetings. You will work closely with the Sr. Strategic Communications Leader to translate executive vision into compelling high-quality programming that strengthens cultural connection and drives strategic alignment across APJC.
The ideal candidate brings a track record of managing large-scale internal events and communications programs with exceptional project management skills creative content instincts and the ability to collaborate across functions in a fast-paced matrixed environment.
Key job responsibilities
All APJC Meeting (Quarterly All-Team Meetings)
Own end-to-end planning production and execution of quarterly All APJC Meetings
Develop and manage the content agenda using a data-driven approach -- integrating builder feedback business priorities industry best practices -- ensuring each session delivers against CSAT targets
Content Development
Develop and curate content for quarterly All APJC Meetings including innovation showcases customer and partner impact stories and other hero story segments that reinforce our Homegrown but World-Known regional narrative
Program Management & Operations
Own communications program metrics tracking and reporting including CSAT live attendance on-demand views and content engagement benchmarks
About the team
The Innovation and Engagement team is the primary custodian of the business strategy dialogue steward of key growth acceleration and innovation projects as part of the VP office for APJ AGS. The team works backwards from market forces to build the vision and business strategy for APJ informing the big go-to-market (GTM) and nurtures customer innovation through the Innovation Hub and supports experimentation to capture and accelerate growth.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Strong project management skills with the ability to manage multiple concurrent workstreams and stakeholders
- Experience managing external creative and production vendors (e.g. production crews graphic designers video editors copy editors) including briefing feedback cycles and budget oversight
- Excellent written and verbal communication skills in English; ability to write clearly for a global diverse audience
- Experience working with content management systems broadcast/streaming platforms and digital communications channels
- Experience in a technology company or fast-paced matrixed global organization
- Familiarity with AWS products services and the cloud and AI landscape
- Experience with GenAI tools and a demonstrated interest in leveraging technology to scale communications impact
- Proficiency with data analytics to measure program effectiveness and drive continuous improvement
- AWS Certified Cloud Practitioner or AWS Certified AI Practitioner certification (or willingness to obtain)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you will own the end-to-end planning content development and execution of our quarterly All APJC Meetings. You will work closely with the Sr. Strategic Communications Leader to translate executive vision into compelling high-quality programming that strengthens cultural connection and drives strategic alignment across APJC.
The ideal candidate brings a track record of managing large-scale internal events and communications programs with exceptional project management skills creative content instincts and the ability to collaborate across functions in a fast-paced matrixed environment.
Key job responsibilities
All APJC Meeting (Quarterly All-Team Meetings)
Own end-to-end planning production and execution of quarterly All APJC Meetings
Develop and manage the content agenda using a data-driven approach -- integrating builder feedback business priorities industry best practices -- ensuring each session delivers against CSAT targets
Content Development
Develop and curate content for quarterly All APJC Meetings including innovation showcases customer and partner impact stories and other hero story segments that reinforce our Homegrown but World-Known regional narrative
Program Management & Operations
Own communications program metrics tracking and reporting including CSAT live attendance on-demand views and content engagement benchmarks
About the team
The Innovation and Engagement team is the primary custodian of the business strategy dialogue steward of key growth acceleration and innovation projects as part of the VP office for APJ AGS. The team works backwards from market forces to build the vision and business strategy for APJ informing the big go-to-market (GTM) and nurtures customer innovation through the Innovation Hub and supports experimentation to capture and accelerate growth.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Strong project management skills with the ability to manage multiple concurrent workstreams and stakeholders
- Experience managing external creative and production vendors (e.g. production crews graphic designers video editors copy editors) including briefing feedback cycles and budget oversight
- Excellent written and verbal communication skills in English; ability to write clearly for a global diverse audience
- Experience working with content management systems broadcast/streaming platforms and digital communications channels
- Experience in a technology company or fast-paced matrixed global organization
- Familiarity with AWS products services and the cloud and AI landscape
- Experience with GenAI tools and a demonstrated interest in leveraging technology to scale communications impact
- Proficiency with data analytics to measure program effectiveness and drive continuous improvement
- AWS Certified Cloud Practitioner or AWS Certified AI Practitioner certification (or willingness to obtain)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
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