QA Analyst

Everett, MA - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

QA Analyst focused on Salesforce Applications.

Location: Everett MA - hybrid

Duration: one-year contract

Interview: MS Teams then onsite.

NOTE: Links to LinkedIn and Trailhead Profiles are mandatory for this role.

Position Description (Overview):

Were looking for a detail-oriented QA Analyst/Helpdesk Specialist to support and maintain Salesforce-based applications. This role covers functional testing production support and end-user assistance to ensure high system reliability data integrity and a great user experience for internal and external stakeholders. The successful candidate will demonstrate proficiency with Salesforce reports and dashboards user management and foundational administrative tasks complemented by strong analytical troubleshooting and professional communication skills

Required Qualifications:

Minimum education requirement: Bachelors degree in computer science information technology or a closely related field
3 6 years of professional experience in QA and/or helpdesk support.
Practical hands-on experience working with the Salesforce and QA platforms.
Proficiency with Salesforce reports and dashboards user management (profiles roles permission sets) and basic Salesforce administration.
Strong understanding of QA methodologies.
Familiarity with Salesforce data import/export tools (such as Data Loader).
Experience working with ticketing systems such as Jira ServiceNow or similar tools.
Excellent analytical and problem-solving abilities.
Strong written and verbal communication skills.
Experience providing support to Experience Cloud / Community users.

Preferred Qualifications:

Salesforce Administrator Certification (preferred but not required).
Experience providing support to Experience Cloud / Community users.
Knowledge of Salesforce Flows and basic automation capabilities.
Experience working in the public sector or education domain is a plus

QA Analyst focused on Salesforce Applications. Location: Everett MA - hybrid Duration: one-year contract Interview: MS Teams then onsite. NOTE: Links to LinkedIn and Trailhead Profiles are mandatory for this role. Position Description (Overview): Were looking for a detail-oriented QA Analys...