Executive Chef London Marriott Hotel Marble Arch

JOB SUMMARY

We are looking for a passionate Executive Chef to lead our culinary operations here at the wonderful London Marriott Kensington.

About the role:

This role combines handson culinary expertise with strong leadership as you will personally support kitchen tasks while guiding and developing the team. You will oversee every food preparation areaincluding banquets room service restaurant and the employee cafeteriaas well as all supporting functions such as purchasing. A key focus will be driving continuous improvement in guest satisfaction employee engagement and financial performance while maintaining the highest standards of sanitation safety and regulatory compliance. This is an opportunity to champion excellence inspire your team and deliver a consistently outstanding culinary experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years experience in the culinary food and beverage or related professional area.

OR

2-year degree from an accredited university in Culinary Arts Hotel and Restaurant Management or related major; 4 years experience in the culinary food and beverage or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

Leads kitchen management team.

Provides direction for all day-to-day operations.

Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps.

Provides guidance and direction to subordinates including setting performance standards and monitoring performance.

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust respect and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Ensures property policies are administered fairly and consistently.

Reviews staffing levels to ensure that guest service operational needs and financial objectives are met.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises and coordinates activities of cooks and workers engaged in food preparation.

Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

Develops and implements guidelines and control procedures for purchasing and receiving areas.

Establishes goals including performance goals budget goals team goals etc.

Communicates the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety.

Manages department controllable expenses including food cost supplies uniforms and equipment.

Participates in the budgeting process for areas of responsibility.

Knows and implements the brands safety standards.

Ensuring Culinary Standards and Responsibilities are Met

Provides direction for menu development.

Monitors the quality of raw and cooked food products to ensure that standards are met.

Determines how food should be presented and create decorative food displays.

Recognizes superior quality products presentations and flavor.

Ensures compliance with food handling and sanitation standards.

Follows proper handling and right temperature of all food products.

Ensures employees maintain required food handling and sanitation certifications.

Maintains purchasing receiving and food storage standards.

Prepares and cooks foods of all types either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.

Manages day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis.

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

Reviews comment cards guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills.

Ensures employees are treated fairly and equitably.

Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

Administers the performance appraisal process for direct report managers.

Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

Observes service behaviors of employees and provides feedback to individuals and or managers.

Manages employee progressive discipline procedures for areas of responsibility.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

Provides information to executive teams managers and supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Perks you deserve.

Youll be supported in and out of the workplace through:

• Explore Rate - discounted room rates for you your friends and family in Marriott properties worldwide
• Additional discounts in food and beverage in any outlet within the Central London Marriott Cluster.
• 23 days holidays (exclusive of 8 Bank Holidays)
• Discretionary annual bonus
• 5 breakfast in all Marriott properties in Europe
• Learning and development opportunities
• Recognition programs
• Workplace Pension Scheme
• Meals on duty uniform provided and laundered free of charge
• Encouraging management
• Team-spirited colleagues

LONDON MARRIOTT MARBLE ARCH

A modern destination for business and leisure the 4-star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape.

Just a 5-minute walk from Oxford Street Marriott Hotel Marble Arch features a modern fitness centre stylish rooms and a contemporary restaurant The Pickled Hen showcasing relaxed drinks and locally sourced fare. Our mission is to fuel our guests curiosity and spark new perspectives. Join a collaborative team of creative dynamic people setting the pace in the industry. Our hotel is a welcoming haven amid the best of Central London.