Integrated Recovery Coordinator Dunedin

Integrated Recovery Coordinator

• Fulltime Permanent MondayFriday (no weekends or public holidays)
• Start date: Thursday 4 June 2026
• Help people move forward after injury

Facilitate the support your clients need to regain independence

About the role Mō te tūranga mahi

ACC is growing and were looking for compassionate organised people to join our Level 1 Integrated Recovery team.

In this role youll work onetoone with clients who have experienced injury and have have been out of work for a long time. Your focus will be on understanding what matters to them reducing barriers and coordinating the right supports to help them move toward positive rehabilitation outcomes.

You wont do this alone youll collaborate closely with health providers employers whānau and community networks playing a key role in helping people rebuild confidence capability and independence.

What youll be doing Āu mahi matua

• Build strong respectful relationships with clients whānau providers and employers
• Communicate with clients via phone email and occasional inperson meetings
• Develop manage and review personalised rehabilitation plans
• Coordinate services and supports that enable meaningful progress
• Support clients through challenges with empathy clarity and consistency
  

For more information see: Integrated Recovery Coordinator

About you Mōu

You dont need to come from a case management background to succeed here.

You might be an experienced administrator come from a customer service or publicfacing role or have experience supporting people through complex situations. What matters most is your ability to connect with people stay organised and remain calm and resilient when things get tough.

We encourage you to apply even if you dont meet every requirement we value diverse experiences and transferable skills.

What were looking for Ko tā mātou e rapu ana

• Clear empathetic communication skills
• A curious mindset and willingness to learn legislation and technical information
• Strong organisation and timemanagement skills
• Personal resilience and emotional intelligence
• A clean NZ drivers licence (for occasional travel)
• Experience in case management or the public sector is helpful but not essential
  

What you can expect Ngā kawatau

• Starting salary of $70000 9% superannuation
• Annual performance reviews linked to salary progression
• A supportive coachingfocused team environment
• Wellbeing initiatives and employee discount programmes
• Modern openplan office designed for collaboration and focus
• 40 hours per week Monday to Friday between 8am and 5.30pm
  

About us Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident

At ACC we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work.

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work home and play.

Applications close Rā Kati

Ready to make a difference
Apply now and start a new career with a new purpose.

Applications will closeat11.55pm on Sunday 29 March 2026 and willonly be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application please email:

Late applications will not be accepted

Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful you will need to provide proof of your eligibility to work in New Zealand.