Asset Manager & Claims Coordinator

Ko te take ka parekareka e koe ki te mahi ki kōnei Why you will enjoy working here
Downer is committed to delivering excellence by ensuring our people have the environment and the means to be offer:

• Free access to Marram health care benefits and discounted holiday homes
• Discounts for Samsung Repco PB Tech Gym memberships and more!
• $500 bonus for current employees who refer a friend to Downer
• Training and development opportunities to progress your career with Downer

Have a look at our other great benefits here!

Te kōwhiringa The Opportunity
Downer New Zealand is seeking an experienced Asset Manager / Claims Coordinator to support the delivery and performance of Auckland Transports Waiheke and Rakino Island network.

This handson role is responsible for managing transport assets coordinating Requests for Service (RFS) and validating claims for completed maintenance works in accordance with contract requirements.

Key responsibilities include:

• Manage Auckland Transport transport assets across Waiheke and Rakino
• Triage and manage RFS received via the AT Call Centre
• Ensure RFS are actioned within contractual response times
• Raise dispatch and manage work orders through the Asset & Work Management (AWM) system
• Validate and coordinate claims for completed maintenance works in line with contract schedules and agreed rates
• Maintain accurate asset work and claims records to support audit and performance reporting
• Support contract compliance asset condition monitoring and continuous improvement
  

Nga pūkenga matua Important Skills
Proven experience in asset management within a transport or infrastructure environment

• Strong knowledge of maintenance contracts schedules of rates and claims processes
• Solid working experience with asset and work management systems (AWM highly desirable)
• High attention to detail with strong commercial awareness
• The ability to work autonomously in an island network environment
• Effective communication and stakeholder management skills

Ko wai mātou Our Organisation
Want to know more about what it is like to work at Downer Then head to our People Site here!

Me pēhea ki te tono How to apply
If this sounds like the opportunity for you click Apply Now to submit your application! The reference number for this role is 731527.

Applications will be reviewed as they are received and the role may close earlier if the right applicant is found.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement please talk to our team.