Account Manager Account Executive

Coface

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profile Job Location:

Shanghai - China

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Main Responsibilities
* Marketing Action Plan implementation:
- Collaborate in the design and execute the Marketing Action Plan including the action plan on targets to be saturated.
- Build the Market Intelligence in all segment and update the reporting tool.
* Customer relationship management:
- Personally contact and secure existing customers and their intermediaries for accounts via regular and proactive communication.
- Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.
- Make telephone calls and in-person visits and presentations to existing customers.
- Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.
- Consult on the most effective cover for a particular need.
- Prepare bids and price quotations.
*Portfolio management:
- Be the active central point of contact of the clients and/or its intermediary.
- Deliver renewal revenue and achieve maximum sales profitability growth and account penetration within an assigned portfolio of accounts.
- Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.
- Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.
- Maximise the opportunities for all product lines thereby maximising contribution.
- Monitor and report on performance against agreed sales targets sometimes including monitoring the performance of other sales staff.
- Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs.
- Expand the existing business in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their business.
* Market knowledge:
- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors products.
- Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels.
- Introduce new CGS programs products and services and promote them through regular visits and frequent communications.
- Work with Marketing teams in making the most effective use of the resource for campaigns/events follow-up the customer survey.
* Communication:
- Supply management with verbal and written reports on customer needs problems interests competitive activities and potential for new products and services. 
-Coordinate and  steer the internal stakeholders (account and sales managers back office risk underwriting and other experts) to ensure a timely efficient and global service to clients. 
- Participate in external events organised within the Region representing the company in the best light for building new business contacts.
* Underwriting savvy:
- Ensure prudent Commercial Underwriting of credit insurance business adhering to Coface standards and delegations.
- Work with underwriters to amend policies where necessary in order to meet client demand.
Risk management and compliance:
- Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.
- Adhere to compliance standards set by Coface and external regulators.


Qualifications :

At least 5 years of sales ideally within a credit insurance financial institution claims or factoring organization.
Previous experience in a multicultural/international environment will be a plus.


Additional Information :

  • Flexible working model after the 6th month
  • Great place to work: central and modern office 
  • Opportunities to learn: budget every year for training languages platform e-learning platform dedicated development program
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company one of the world leaders in its field
  • Health care

Remote Work :

Yes


Employment Type :

Full-time

Main Responsibilities* Marketing Action Plan implementation:- Collaborate in the design and execute the Marketing Action Plan including the action plan on targets to be saturated.- Build the Market Intelligence in all segment and update the reporting tool.* Customer relationship management:- Persona...
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Key Skills

  • Business Development
  • Customer Service
  • Revenue Growth
  • ABC Analysis
  • Account Management
  • Communication
  • CRM
  • Excel
  • Salesforce
  • PMP
  • Customer Relationships
  • Business Relationships
  • Sales Goals
  • Sales Process
  • CPA

About Company

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more

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