Quality & Assurance Advisor

Infinite Aged Care is a progressive residential aged care provider with 18 established care homes across Queensland New South Wales South Australia & Victoria. Boasting over 30 years experience in the sector!! With its operational head office located on the Gold Coast and over 2000 employees nationally our companys core mission is to #MakeAgedCareGreat for all our residents their families our employees and the communities in which we operate by committing to delivering consistent high-quality care inclusive cultures and best in class operations every day!

The Opportunity

Join a team where your expertise makes a real impact. As the Quality & Assurance Advisor you will provide assurance coordination and practical support to strengthen Infinite Cares regulatory readiness quality systems and governance oversight. Reporting to the National Excellence & Risk Manager the role focuses on coordinating audit preparation and followup maintaining highquality regulatory evidence supporting mock audit and reregistration programs and enabling consistent assurance processes across the organisation including risk and policy support.

Residential Aged Care Providers Australia Infinite Aged Care

In summary this position will:

• Coordinate mock audits and external audits against Aged Care Quality Standards and NDIS Practice Standards including preparation logistics evidence collation and followup.
• Support audit readiness for regulator visits reregistration processes and other compliance engagements across homes and corporate review and update organisational policies and procedures in line with legislation standards and best practice.
• Collate qualitycheck manage version control and submit regulatory evidence in partnership with national governance leaders.
• Track and monitor audit actions progress and timeframes to support executive assurance and informed decisionmaking.
• Identify continuous improvement opportunities arising from audits reviews feedback and regulatory activity.
• Contribute to the development and implementation of quality projects policies and bestpractice processes that strengthen organisational governance.
• Maintain organised current and auditready Quality Management System evidence across all sites.
• Support risk identification mitigation analysis and trending activities to enable a proactive riskinformed assurance approach.
• Maintain strong working knowledge of electronic clinical and quality systems to support evidence capture reporting and assurance processes.
• Collaborate effectively with internal and external stakeholders and provide practical guidance on audit requirements quality processes and regulatory readiness.

About You

• Comprehensive understanding of the Aged Care Quality Standards/NDIS Practice Standards and contemporary compliance frameworks.
• Working knowledge of regulatory audit processes reregistration requirements and quality assurance principles within the Australian aged care and NDIS sectors.
• In-depth knowledge of regulatory reform and sector changes within the Australian Aged Care environment.
• Strong analytical critical thinking and problem-solving abilities.
• High-level written and verbal communication skills.
• Ability to interpret and apply legislation standards and compliance frameworks.
• Proven competence in technical writing and document management.
• Ability to build effective relationships and influence stakeholders.
• Proficiency with clinical information systems incident management platforms and Microsoft Office applications (desirable).

Employee Benefits - Why work for us

• FREE mandatory & self-paced training modules throughout your employment.
• Earn extra income via Carefriends employee referral program (*unlimited referrals)
• Earn extra income via weekly shift bidding for extra shifts in your week.
• Discounted retail fuel and technology items via Employee discounts provider Flare.
• Fitness Passport to access discounted exercise wellness and sporting facilities e.g aquatic centres
• FREE Employee Assistance Program for family financial and wellbeing support services.
• Ability to cross-skill into hospitality and resident engagement teams.
• Ability to span your career across our 17 homes nationally.
• Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
• Companywide safety-first workplaces for our residents families and staff.

Infinite Care accepts theAusmed Passportwhich is a free digital certificate for the Australian aged care workforce that recognises their completion of eight sector-wide core mandatory training topics.

If you would like to know more about us or this position before applying then please reach out to our recruitment specialist managing this assignment Victoria via email