Principal Communications Advisor

At RACQ were good people doing good things making a positive impact every day with opportunities to learn grow and be more.

About the role

At RACQ were here to make a positive difference in the lives of Queenslanders. As our Principal Communications Advisor youll play a critical role in protecting and promoting one of Queenslands most trusted brands.

Working within our Corporate Communications team youll lead strategic proactive and reactive external communications that strengthen RACQs reputation support our members and communities and champion the issues that matter most to Queenslanders. From major campaigns and advocacy to issues management and media engagement this is a senior high-impact role where your expertise judgement and voice will be trusted and valued.

This role suits a confident communications professional who thrives on influence relationships and purpose-driven storytelling.

You will:

Lead the development and delivery of multi-channel communications campaigns that support RACQs business priorities and advocacy pillars
Promote protect and defend the RACQ brand through strong media issues and stakeholder management
Build and maintain trusted relationships with media spokespeople and internal stakeholders
Provide strategic advice to senior leaders on reputational risk opportunities and emerging issues
Support crisis and issues communications including contributing to RACQs crisis communications framework
Create high-quality content across earned and owned channels including media releases socials content and member articles
Engage with members and the public through RACQs social media and earned media channels
Mentor and support internal spokespeople through media advice and training
Collaborate across the Corporate Communications team to ensure consistent values-led messaging

About you
Youre an experienced purpose driven professional with:

57 years experience in media public relations or corporate communications roles
A tertiary qualification in Media Communications Public Relations Political Science or a related discipline
Experience working within large complex or purpose-driven organisations (highly regarded)
Government relations advocacy or regulatory experience (desirable)
Demonstrated experience managing complex reputational issues and advising senior leaders
Strong media relations expertise with proven ability to influence coverage and public narrative
Excellent writing skills across media releases opinion pieces speeches reports and digital content
Sound judgement and confidence in decision-making under pressure
Strong stakeholder management and relationship-building capability
Ability to think strategically while delivering high-quality tactical outcomes

Why join RACQ
RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members were built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely securely and sustainably. Were evolving with smarter more sustainable solutions that make a real difference across Queensland. And while our reach is big we stay small enough to support your career with care. At RACQ youll find a flexible inclusive workplace where everyone is valued supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us RACQ

Why youll love working at RACQ
At RACQ we support your work wellbeing and career through benefits that matter.
Free RACQ roadside assistance from day one
Enjoy complimentary RACQ Everyday Roadside Assistance renewed annually.
Exclusive employee discounts
Access discounts across RACQ products and partner offers including banking insurance solar vehicle care retail and travel.
Wellbeing that goes beyond the basics
Take advantage of onsite health checks flu vaccinations wellbeing rooms digital wellbeing resources and discounted private health insurance.
Flexibility that works for real life
Our weFLEX approach supports balance performance and collaborationwhether youre working from home the office or a mix of both.
Explore all our employee benefits at to apply to do good stuff daily
Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support
Were committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process please reach out to for a confidential and supportive conversation or visit

#LI-Hybrid