Technical Programme Manager – Integrations

A Bit About Us

Were Doccla and were redefining where and how healthcare is delivered.

Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long-term condition management and proactive care.

We provide everything clinicians need to deliver safe effective Virtual Care: medical-grade devices logistics patient onboarding EHR integration and an end-to-end clinical platform built around real-world workflows.

We currently work with over 60% of NHS ICBs and supporting health systems across the including UK Ireland France and the DACH region to reduce hospital pressure improve outcomes and create a more resilient model of care.

Were backed by top European investors having secured 35m in Series B funding led by Lakestar with participation from Elaia General Catalyst Speedinvest and Bertelsmann.

Why Join Us

This is your chance to join Doccla at a key stage in our growth.

Were building the category leader in Virtual Care and Remote Patient Monitoring. Youll be part of a highly entrepreneurial mission-driven team that combines expertise across clinical technical commercial and operational domains.

Were solving real problems for patients and health systems and growing fast.

What Youll Do as a Technical Programme Manager

This role is a critical programme management function within Docclas Integrations team responsible for keeping our growing portfolio of technical integrations on track from first conversation through to live BAU-ready delivery.

The bulk of your time will be spent:

• Programme managing new integrations end-to-end from discovery through to BAU handover owning timelines scope dependencies and stakeholder communication throughout

• Leading customer and vendor engagement for integrations acting as the primary point of contact for NHS trusts health systems and EHR vendors translating technical complexity into clear confident communication

• Driving requirements clarity and prioritisation ensuring engineers always have well-defined unambiguous work to build against and that nothing gets lost between a customer conversation and a Jira ticket

• Collaborating closely with the Product team flagging where new integrations have implications for product scope user experience or platform architecture and ensuring those decisions get made at the right level rather than falling through the cracks

• Owning and continuously improving integration processes and documentation setting the standard for how we deliver and hand over integrations at scale

• Managing a broad integration portfolio actively running 35 concurrent integrations while keeping a wider portfolio of programmes tracked visible and unstuck

• Getting hands-on where needed supporting testing troubleshooting and ad-hoc problem-solving to keep programmes moving

• Leading high-priority internal Tech initiatives beyond integrations youll take ownership of the most strategically important projects within the Tech org helping to transform how we work and driving meaningful internal impact

What Experience Youll Bring to the Team

• Minimum 3 years as a Technical Programme Manager or Delivery Manager working directly with engineers and external customers

• A track record of getting up to speed quickly in highly technical domains in Doccla terms this means that youre comfortable reading API specs can hold your own in a conversation about HL7/FHIR or network configurations and know how to ask the right questions when you dont know the answer

• Proven ability to manage multiple concurrent projects as part of a broader programme of work comfortable with complexity ambiguity and competing priorities

• Experience working in a fast-growing start-up or scale-up environment where process is still being built and ownership is expected

• Experience engaging directly with enterprise customers or external system vendors managing expectations navigating complexity and keeping relationships on track

• Healthcare integrations experience is a plus but not a requirement; a genuine appetite to learn the domain is what matters

What Were Looking For

• A highly self-aware driven individual with a genuine desire to learn and keep improving

• Excellent verbal and written communication equally comfortable in a technical deep-dive with engineers and a progress update with a Trusts IT director

• Strong programme and project management fundamentals you know how to structure work surface dependencies early and keep things moving without needing to be chased

• A pragmatic completer-finisher you care about getting things across the line and arent too precious to get your hands dirty to make that happen

• Fluent in the tools of the trade (e.g. Jira Confluence) and proactive in leveraging AI tools (e.g. Claude) to work smarter and share that with the team

• Someone who thrives with direct access and visibility this role reports to the CPO and requires the maturity and judgment that comes with that

Skills & Attributes

• Comfortable operating in a fast-paced high-growth environment willing to learn adapt and help build the plane while flying it

• Proactive and action-oriented you dont wait to be told; you identify problems and move on them

• High integrity with a strong commitment to patient safety and ethical practices

• Naturally collaborative you default to openness bring people with you and know when to escalate

• Strong attention to detail without losing sight of the bigger picture

• Resilient under pressure integrations are complex customers are demanding and timelines slip; you stay calm and keep the programme moving

How We Work

We empower everyone at Doccla to take ownership of their work and the companys mission. We act ethically and always put patient safety and outcomes first.

To thrive here youll need a can-do attitude and an action-oriented approach along with a willingness to learn and grow through open feedback.

Were a hybrid team with offices in London Denmark Germany and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 13 days per week where youll find great lunch barista coffee and a pet-friendly space. Some roles are fully remote depending on the team and responsibilities.

What Youll Get

Annual Leave & Holidays
25 days annual leave up to 8 UK bank holidays
Option to buy or sell holidays

Remote Working
Flexible remote options
Remote working stipend

Financial Benefits
Employee stock options
4% pension on full basic pay
4x salary life insurance

Health & Wellness
Private health insurance
4 months full pay for birthing parent*
4 weeks full pay for non-birthing parent*
Sick pay

In-Office Perks (London HQ)
Free daily lunch
Pet-friendly office

Other Benefits
500 L&D budget per person
Cycle to work scheme

Via Smart Health:
24/7 GP appointments
Mental health support
Nutrition & fitness advice
Second opinions & health checks

In Return for Your Hard Work

• A competitive compensation package (base stock options) with half-year and annual performance reviews

• The chance to work on patient-first system-level healthcare challenges in one of Europes leading healthtech companies

• Opportunities for growth and leadership we want you to challenge the status quo own your impact and continue developing with our full support

Diversity at Doccla

We embrace diversity. To build a great product we need a team with a wide range of perspectives backgrounds and experiences.

Were committed to equal opportunity hiring regardless of race religion gender identity sexual orientation age disability or background. If youre excited about the role we encourage you to apply even if your experience doesnt match every point.

Safer Recruitment

We are committed to safer recruitment practices. As Doccla is a CQC registered company a Disclosure and Barring Service (DBS) check will be required for all roles.

It is an offence to apply for such work if you are barred from working with children or vulnerable adults.