Senior Solution Consultant, Cloud Platform

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Overview

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually a part of being a distributed-first company.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes providing the highest benefits from their Atlassian investment. At Atlassian youll have an impact on millions of users fast! We dont just want to know your opinions we want to see your ideas in action. We hire great people and then trust them to be great.

Were hiring a Senior Solution Consultant with a Cloud Platform focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products practices and solutions delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale aligning product capabilities with business needs and desired outcomes.

You will help our strongest promoters showcase successes to their peers and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.

Responsibilities

What youll do:

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products practices and solutions
Identify and promote opportunities for service and product expansion within a clients organization
Cultivate deep industry and solution expertise staying up-to-date with evolving best practices that support different types of teams
Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically and in some cases internationally for both internal and customer-facing events

Your background:

6-8 years of experience within SaaS companies
5 years of experience in customer-facing roles where youve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Demonstrated expertise in our Cloud Platform including:
- Experience administering Atlassian Cloud ecosystems including applications like Guard Jira Software Jira Service Management Confluence Focus Rovo etc
- Background in SaaS based-architectures integration methods and associated security considerations
- Experience performing Atlassians Cloud migration process at varying customer scales and expertise in associated migration utilities and hybrid SaaS and on-premise deployment models
Youre based in the Americas preferably in the Pacific timezone in order to work with U.S. West-based clients.
Youre fluent in English and nice to have a second language such as Spanish French or Portuguese for business communication.

Its nice if you are:

Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
Experienced working on cross-team projects engaging with Sales Product Support and other teams
Experienced working with large customers in a consulting or technical expert capacity

Qualifications

Compensation

At Atlassian we strive to design equitable explainable and competitive compensation programs. To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills expertise or experience.

In the United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: USD 156600 - USD 204450

Zone B: USD 141300 - USD 184475

Zone C: USD 130500 - USD 170375

This role may also be eligible for benefits bonuses commissions and equity.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process visit Experience:

Senior IC

OverviewWorking at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually a part of being a dis...